Alaka`ina Foundation Family of Companies · 2 hours ago
Unified Communications Engineer
Kalawao County, HI
Full-time
Onsite
Senior Level
5+ years expThe Alaka`ina Foundation Family of Companies is looking for a Unified Communications Engineer to support their government customer. This role is responsible for ensuring all voice services are secure and operational while contributing to network and infrastructure support.
CharityCommunitiesGovernment
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide technical support for Unified Communications requirements under NEC Baseline support and for Mission support as required
Support Unified Communication with installation, configuration, and maintenance of Call Manager, Cisco Voice and Media Gateways as well as other associated services (Unity voice Mail, Unified Contact Center Express, Emergency Responder, IM & Presence Server, VQ-CMS…)
Operate and maintain the VoIP installation infrastructure providing voice services to the end users (analog, digital, IP) on Government property throughout Kwajalein Atoll with connection to any location worldwide
Configure and maintain digital, Voice over Internet Protocol (VoIP) end user telephone device
Provide moves, additions, changes to user accounts, and network configuration for DISA Enterprise Voice over IP (EVoIP) customers and Enterprise Classified Voice over IP (ECVoIP) customers
Provide for common calling features such as call forwarding, call transfer (3-way conference), ring again, last number redial, call pickup, speed calling, caller identification (ID), and other phone supported features
Provide access to service for the transmission of official Government business, to include on post, local commercial, and Defense Switched Network (DSN)
Planning and execute COOP to provide for voice communication during loss events
Perform network discovery and conduct fault analysis. This service shall be available 24 hours a day, seven days a week, less authorized service interruption to meet and exceed contract SLAs
Ensure the creation and maintenance of detailed UC documentation including Tactics, Techniques, and Procedures (TTP), ConOps, phone number and location assignments. utilization reports…
Maintain strong working relationships within the Networks Work Center and with other work centers
Other duties as assigned by Supervisor
Qualification
Required
Bachelor's Degree preferred but not required with relevant experience
Collaboration Concentration Exam (CCNP) with CCIE preferred
Must possess and maintain DoD 8570.01 IAM Level II certification (CompTIA Security + CE or CISSP preferred)
Minimum five (5) years of Unified Communications experience
Experience with CISCO Unified Communication Manager suite of products
Experience with Cisco UC hardware products, specifically, Voice and Media Gateways
Ability to relocate and reside at the U.S. Army Garrison – Kwajalein Atoll in the Republic of the Marshall Islands (USAG-KA)
Pre-employment health screening is required due to remote location and limited medical and dental capabilities on the island
Ability to ride a bicycle or walk at least 2 miles to/from work daily. There are no personally owned vehicles allowed on USAG-KA. Transportation is primarily by bicycle
Work may involve sitting or standing for extended periods of time. Must be able to lift 30lbs to waist height
Ability to travel by plane or small sea-going vessel between working locations
May be required to work overtime
Rotational callback and emergency duty are requirements of this position
Must be a U.S. Citizen
Top SECRET security clearance to access classified information
Must possess a valid U.S. passport
Preferred
Experience with InformaCast highly preferred
Familiarity with CAIRS (Configuration | Accounting | Integration | Reports | Security) is beneficial
Benefits
401K plan with company match
Medical, dental, disability, and life insurance coverage
Tuition reimbursement
Paid time off
11 paid holidays
Company
Alaka`ina Foundation Family of Companies
Alaka`ina Foundation Family of Companies is comprised of industry recognized government service firms.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
James Carroll
Chief Science Officer
Company data provided by crunchbase