The Glass Guru of Sheboygan, WI · 6 hours ago
Customer Service Representative/Temp to hire
Sheboygan, WI
Part-time
Onsite
New Grad, Entry LevelThe Glass Guru of Sheboygan, WI is seeking a Customer Service Representative to be the primary point of contact for customers. This role involves handling inbound and outbound communications, scheduling appointments, and assisting with customer inquiries and orders.
Glass Ceramics & Concrete
Responsibilities
Answer inbound phone calls promptly during business hours
Respond to any voicemails and/or messages from answering service (if applicable)
Respond to inbound email correspondence, forward on as appropriate
Greet customers and all other visitors to the showroom (if applicable)
Screen incoming leads/potential customers
Schedule estimate appointments
Quote product by telephone for clients/customers (if applicable)
Assist Estimators with follow up on pending sales/ quotes by phone and/or email
Strategically schedule work appointments for Installation Technicians, along with customers accordingly
Troubleshoot issue from field if needed, working with GM/vendors and techs to find solutions
Check order confirmations from fabricators/vendors for size and pricing accuracy
Filing of daily work orders and estimates
Ordering of all office / shop supplies
Keeping office clean/tidy
Qualification
Required
HS Diploma or equivalent
All candidates must be able pass initial background check and drug test
Preferred
Excellent verbal/written communications skills
Microsoft Office proficient (Word, Excel)
Hardworking, motivated, with excellent organizational and time-management skills
Company
The Glass Guru of Sheboygan, WI
We are the neighborhood glass shop you can rely on.
Founded in 2004Sheboygan, Wisconsin, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase