Stefanini North America and APAC · 9 hours ago
Sr. AV Technician
New York, NY
Full-time
Onsite
Senior LevelStefanini Group is seeking a dedicated and experienced Conferencing and Collaboration Engineer to support, evolve, and optimize their client's global communication and collaboration environment. This role plays a key part in enabling seamless, reliable collaboration across the organization by serving as a technical expert in modern conferencing and collaboration technologies.
Information TechnologyOutsourcing
Responsibilities
Manage and optimize collaboration platforms, including Zoom and Microsoft Teams/Office 365
Ensure the security and reliability of all collaboration infrastructure and applications
Monitor service level agreements (SLAs) for conferencing services to ensure optimal performance
Design, implement, and maintain robust video conferencing and Audio/Visual (AV) integration solutions
Manage hardware and installation vendors for new conference room setups and upgrades
Collaborate with various IT teams and stakeholders to integrate new solutions and address technical challenges
Research, evaluate, and recommend new software, hardware, and processes to keep our collaboration ecosystem at the forefront of industry trends
Develop and maintain comprehensive documentation, including user guides and technical specifications
Partner with communication teams to socialize new features and functionalities to the wider organization, including the adoption of AI within communication and collaboration services
Provide expert support and troubleshooting for all conferencing and collaboration technologies
Provide executive-level meeting support, ensuring flawless technical execution for high-profile engagements
Provide administration and support with digital signage systems, including content management and display technology
Qualification
Required
Proven experience in video conferencing and AV integration design, engineering, installation, and support
In-depth knowledge and hands-on experience with Zoom and Microsoft Teams/Office 365
Strong understanding of networking, security protocols, and collaboration software
Familiarity with the integration of AI tools within communication and collaboration platforms
Excellent analytical, problem-solving, and communication skills
Ability to work effectively in a fast-paced and dynamic environment
Preferred
Relevant certifications in collaboration technologies are a plus
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
Founded in 1987
10001+ employees
H1B Sponsorship
Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (13)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Spencer Gracias
CEO, North America/APAC
David Gawenda
Chief Operating Officer NA/APAC Region
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
Company data provided by crunchbase