Microsoft · 12 hours ago
Critical Environment Program Manager
Quincy, MA
Full-time
Onsite
Mid, Senior Level
$103K/yr - $203K/yr
5+ years expMicrosoft’s Cloud Operations & Innovation (CO+I) is seeking a Critical Environment Program Manager to oversee the Drill Program across Quincy–Wenatchee Metro campuses. This role involves ensuring operational excellence and compliance with global standards while driving continuous improvement in data center operations.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Develop, implement, and facilitate the Drill Program across assigned campuses, ensuring alignment with the applicable standards
Provide templates for lessons learned and actionable items for teams following drills
Develop, implement, and facilitate CE Operational Excellence space assessments
Conduct monthly audits of CE spaces
Provide template scorecards and actionable items for teams following assessments
Develop, implement, and facilitate the CE Procedure Audit Program, referencing
Schedule and conduct Datacenter Operational Standards Self-Assessments and Site Operational Assessments in accordance with DCC library guidelines
Facilitate and coordinate CE Monthly Business Review (MBR) and Townhall events
Prepare after-action summaries with leadership following MBR and Townhall
Lead kickoff meetings during the first full week of each new month and after Townhall events
Adjust meeting cadence and frequency based on team progress
Publish the CE movers and shakers monthly newsletter
Own regular status updates to team and stakeholders, including reporting cadence and distribution of compliance dashboards
Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or improve processes
Partner with cross-functional teams to prioritize focus areas and facilitate value stream mapping exercises to identify and document opportunities for improvement
Manage multiple stakeholders to balance key priorities for the business
Evaluate and improve delivery practices, including process standardization and workflow optimization
Embody our culture and values
Qualification
Required
High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience
6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
2+ years of experience with project management or relevant certification/training in project management
Associate's or Bachelor's degree in applicable engineering field or mechanical or electrical trades
2+ years experience working on large scale projects
Familiarity with typical industry standards for incident drills, operational excellence, and procedure audits
Demonstrated safety knowledge/skills around PPE and its uses in Data Centers
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
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reference. (Data Powered by US Department of Labor)
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2025 (9192)
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Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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