Stefanini North America and APAC · 10 hours ago
Deskside Technician II
Alpharetta, GA
Full-time
Onsite
New Grad, Entry LevelStefanini North America and APAC is a global provider of IT services, and they are seeking a Deskside Technician II to provide hardware and software support services to onsite clients. The role involves diagnosing system failures, troubleshooting network devices, and managing inventory for Siemens-approved end users.
Information TechnologyOutsourcing
Responsibilities
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Facilitation of the staging, kitting, and deployment of Siemens-owned and managed endpoint hardware to Siemens End Users across the US , including onboarding and break/fix remediation
Swap, repair return to OEM or dispose of laptops
Qualification
Required
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Inventory management, with regular reporting to Siemens
Full lifecycle management in scope, including sourcing, staging, shipping of technology on an as-needed basis
Device wiping to be conducted using Siemens-approved methods
Use Siemens's approved shipping and logistics processes
Facilitation of the staging, kitting, and deployment of Siemens-owned and managed endpoint hardware to Siemens End Users across the US
Benefits
401(k)
Paid time off
Tuition reimbursement
Medical, dental and vision insurance
And much more
Company
Stefanini North America and APAC
Global Tech Consulting Company All in One. Stefanini is a Brazilian multinational company with 37 years of experience and presence in 41 countries.
Founded in 1987
10001+ employees
H1B Sponsorship
Stefanini North America and APAC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (13)
2022 (18)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageLeadership Team
Spencer Gracias
CEO, North America/APAC
David Gawenda
Chief Operating Officer NA/APAC Region
Recent News
DBusiness Magazine
2025-12-30
Business News Americas
2025-12-13
2025-11-04
Company data provided by crunchbase