Customer Services Specialist jobs in United States
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Select Source International · 17 hours ago

Customer Services Specialist

positionFarmington, MI, US
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Select Source International (SSI) is a distinguished staffing company known for delivering top-tier workforce solutions. The Customer Services Specialist supports patient-facing operations in a family medicine clinic, focusing on excellent customer service and accurate documentation within the Epic system.

ConsultingFinancial ServicesInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Provide high-quality customer service to patients via phone and in person
Schedule, reschedule, and confirm patient appointments using Epic
Verify and update patient demographics and insurance information
Respond to patient inquiries and resolve concerns professionally
Maintain accurate documentation and data entry in Epic
Collaborate with clinical and administrative staff to support daily operations
Adhere to privacy, confidentiality, and clinic policies

Qualification

Epic EHRCustomer service experienceCommunication skillsInterpersonal skillsBasic computer applicationsMultitasking

Required

Minimum 1 years of recent customer service experience
Prior experience using Epic EHR (required)
Strong communication and interpersonal skills
Ability to multitask in a fast-paced healthcare environment
Proficiency with basic computer applications

Company

Select Source International

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Select Source International (SSI) is an award-winning global leader in Consulting and Staff Augmentation, helping businesses thrive across IT, Healthcare, Finance & Accounting, Human Resources, Engineering, Energy & Utilities, Manufacturing, Administrative, Operations & Logistics, and more.
dateFounded in 1999
location
Minneapolis, Minnesota, USA
people-size501-1000 employees
web-link
https://selectsourceintl.com

H1B Sponsorship

Select Source International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2020 (4)

Funding

Current Stage
Late Stage
Company data provided by crunchbase