Select Source International · 1 day ago
IT (Data Center) Technician
Elk Grove Village, IL, US
Full-time
Onsite
Mid Level
3+ years expSelect Source International (SSI) is a distinguished staffing company with nearly 25 years of experience, renowned for delivering top-tier workforce solutions. They are seeking an IT (Data Center) Technician to provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime.
ConsultingFinancial ServicesInformation Technology
Responsibilities
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contributed to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
Qualification
Required
3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor's degree in IT or related field (or equivalent experience)
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms
Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds)
Experience with server swaps and deployments
Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements)
Can handle the physical demands of the job
Provides real-time, detailed documentation
Demonstrates good documentation habits
Has experience in documentation
Preferred
Dell or other vendor certifications are a plus, but not required
Experience with water cooling servers (desirable, not required)
Has built PCs
Follows provided Plan of Action (POA) from support
Stays current with technology (reading, company announcements, continuous learning)
Company
Select Source International
Select Source International (SSI) is an award-winning global leader in Consulting and Staff Augmentation, helping businesses thrive across IT, Healthcare, Finance & Accounting, Human Resources, Engineering, Energy & Utilities, Manufacturing, Administrative, Operations & Logistics, and more.
501-1000 employees
H1B Sponsorship
Select Source International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2020 (4)
Funding
Current Stage
Late StageCompany data provided by crunchbase