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Meritrust Credit Union · 10 hours ago

Digital User Experience Designer

Wichita, KS

Full-time

Onsite

Mid Level

$78K/yr - $98K/yr

Meritrust Credit Union is committed to representing the diverse needs of its communities and creating an inclusive culture. The Digital User Experience Designer will focus on crafting user-centered designs that enhance digital touchpoints, collaborating with cross-functional teams to ensure accessibility and innovation in design decisions.

Banking

Responsibilities

Design and refine user experiences across digital platforms, ensuring alignment with the organization's digital strategy and member needs

Develop intuitive interaction designs, including wireframes, storyboards, prototypes, and user journey maps, to communicate and validate concepts effectively

Conduct user research and usability testing to understand needs, behaviors, and pain points, translating insights into actionable design solutions

Analyze market trends and competitor offerings to guide innovative design strategies and ensure alignment with user needs and industry standards

Perform heuristic evaluations to identify usability issues in current designs, recommend actionable improvements, and ensure high standards of accessibility

Advocate for accessibility by educating teams, influencing processes, and promoting best practices that ensure inclusivity and compliance with standards like WCAG

Create detailed visual design specifications and high-fidelity prototypes for web and mobile platforms to guide developers on design intent and functionality

Work closely with cross-functional teams, including product management, development, and marketing, to ensure consistent, cohesive, and brand-aligned user experiences across all touchpoints

Champion emerging technologies and design trends to drive continuous improvement and innovation in digital experiences

Maintain and uphold brand guidelines to ensure cohesive visual storytelling across platforms

Establish performance metrics to evaluate the success of designs, such as member engagement, satisfaction scores, and conversion rates, and continuously optimize for improvement

Qualification

User-centered designWireframingPrototypingUsability testingAccessibility standardsVisual designMarket analysisEmerging technologiesCross-functional collaboration

Required