Comfort Keepers · 12 hours ago
Scheduling Coordinator
Lubbock, TX
Full-time
Onsite
Entry Level
2+ years expComfort Keepers has been a leader in providing uplifting in-home care for seniors and adults needing assistance for over 25 years. We are seeking a Scheduling Coordinator to join our dedicated team, ensuring that caregivers are effectively scheduled to meet client needs while supporting our mission of providing exceptional care.
CouponsElder CareHealth CareHome Health CareLifestyleService Industry
Responsibilities
Coordinate care with the Client Care Coordinator, family members, and other care providers
Responsible for updating the physical schedule within the scheduling software and communicating the shift expectations to the assigned team
Identifies and makes recommendations regarding any safety concerns of the caregiver or clients
Maintain accurate records of caregiver availability and client requests
Assist in developing care plans that align with client requirements and caregiver skills
Reviews daily care logs to ensure quality care is delivered
Answers potential client inquiries whether made via phone or web and schedules in home visits
Support administrative tasks related to scheduling and billing as needed
Foster positive relationships with caregivers to enhance team morale and efficiency
May be required to participate in on-call depending on the needs of the business
Determines client recovery activities for deactivations, hospitalizations, hours reductions and or canceled hours. Responsible for ensuring that clients value our services as outstanding
Other related duties as assigned
Qualification
Required
High School Diploma or GED required
Strong computer literacy, including proficiency in Microsoft Office
Must be able to work under time pressures and manage multiple demands simultaneously
Organizational skills with attention to detail
Excellent communication skills, both verbal and written
Ability to manage multiple tasks efficiently in a fast-paced environment
Must possess customer service & problem solving skills
Ability to work in the field, operate a motor vehicle, have a current valid driver's license and be insurable
Preferred
Minimum 2 years related experience in scheduling or office management preferred
Familiarity with administrative support processes is a plus
Schedule management: 1 year (Preferred)
Benefits
Bereavement leave
Health insurance
On-the-job training
Opportunities for advancement
Paid jury duty
Paid time off
Vision insurance
Wellness program
Company
Comfort Keepers
Comfort Keepers provides in-home care services for its clients.
51-200 employees
H1B Sponsorship
Comfort Keepers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2009-08-19Acquired
Leadership Team
Dan Hlavaty
Owner/CEO
Nick Bryan
Owner & Operator – Comfort Keepers
Recent News
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