Limitless East Marketing · 9 hours ago
Call Center Representative
Nashville, TN
Full-time
Onsite
New Grad, Entry LevelLimitless East Marketing is seeking a highly motivated and enthusiastic Call Center Representative to join their dynamic team. In this role, you will be the first point of contact for customers, providing exceptional service and support in a fast-paced call center environment.
Marketing & Advertising
Responsibilities
Manage incoming calls and respond to customer inquiries in a timely and professional manner
Provide accurate information regarding products and services to customers
Resolve customer complaints by identifying the issue and implementing appropriate solutions
Document call details and customer interactions in our database accurately and efficiently
Follow up with customers to ensure satisfaction and address any lingering issues or questions
Maintain a thorough understanding of company policies, procedures, and product offerings
Qualification
Required
High school diploma or equivalent; additional education or certifications are a plus
Excellent verbal and written communication skills, with a focus on active listening
Strong problem-solving abilities and the capacity to handle difficult situations delicately
Ability to work in a fast-paced environment while managing multiple tasks effectively
Proficient in using computer systems and call center software, with quick typing skills
Preferred
Proven experience in customer service or call center environments is preferred
Benefits
A supportive and welcoming team environment.
Opportunities for professional growth and development.
Competitive compensation and benefits package.
Company
Limitless East Marketing
At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand.
Founded in 2015
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase