Durham County Government · 10 hours ago
OFFICE ASSISTANT, CIRCULATION, 53% - EAST REGIONAL
Durham, NC
Part-time
Onsite
Entry Level
$19.22/hr - $19.75/hr
1+ years expDurham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. The Office Assistant in the Library Circulation Unit provides excellent customer service, supports circulation functions, and assists with various tasks related to library operations.
Government Administration
Responsibilities
Provides excellent customer service in a team-based environment in the East Regional Library Circulation Unit
Shares in the responsibility for coverage of the Circulation Desk
Works at information desk as part of cross-scheduling training, as assigned
Supports library circulation functions such as checking items in and out, daily intake and delivery of library materials, pulling holds, shelving, stocking displays, library notices, fee collection, and customer accounts
Registers new borrowers and resolves issues related to library accounts
Assists with money handling to include, but not limited to, daily revenue reports, cash management reports, and reconciling cash register
Assists with monitoring and answering LibAnswers/LibChat
Performs related tasks as required or requested
Qualification
Required
High School graduation or GED equivalent
One (1) year of customer service, clerical support or related experience preferred
General knowledge of library principles, methods, materials, and practices
General knowledge of theory and objectives of a public library system
Skill with library technology
Ability to establish and maintain effective working relationships with library employees and library patrons
Ability to use personal computers and word processing software and email
Ability to communicate effectively both orally and in writing
Ability to understand and interpret library rules, policies, and procedures
Ability to use a variety of office equipment
Ability to work pleasantly and effectively with people of all ages
Commitment to excellence in internal and external customer service
Basic computer skills
Must be able to work a flexible schedule involving days, evenings and a weekend rotation
Preferred
Public Library experience
Knowledge of library circulation systems
Ability to speak Spanish a plus
Preference given to candidates with consistent night/weekend availability
Benefits
This position is eligible for pro-rated benefits.
Company
Durham County Government
Durham County Government. State of North Carolina Durham County is consistently ranked as one of the top places in the nation to live and do business.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Tezai
Chief Financial Officer
Tiffany Murray, MBA, CLGFO
Chief Financial Officer
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