National General · 12 hours ago
Senior Virtual Property Adjuster - National General
National General is a part of The Allstate Corporation, which offers a range of insurance products through independent agents and directly to consumers. The Senior Virtual Property Adjuster is responsible for investigating and confirming facts of loss for complex Homeowners Claims, determining coverage and damages, and negotiating claims using virtual estimating tools.
FinanceFinancial ServicesInsurance
Responsibilities
Identifies complex customer needs and works to meet those needs using appropriate customer service skills
Determines subrogation or fraud potential and how to handle
Demonstrates advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handles investigation regarding all aspects of complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
Applies increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
Recognizes and identifies key components of residential construction and repair, including structural integrity and home systems
Qualification
Required
Investigating and confirming the facts of loss for complex Homeowners Claims
Determining coverage, damages and adjusting and negotiating claims within limit of authority
Identifying complex customer needs and working to meet those needs using appropriate customer service skills
Determining subrogation or fraud potential and how to handle
Demonstrating advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
Handling investigation regarding all aspects of complex Homeowners first party claims (coverage, damages and subrogation) with the exercise of discretion and independence within increased level of authority
Applying increased experience in the Adjuster II level or a rotation into a specialty position (Coverage, Investigation Specialist, Litigation, Large Loss, Water Mitigation, Desk Review)
Partnering with assigned reps from fraud or subrogation areas to achieve best outcome
Recognizing and identifying key components of residential construction and repair, including structural integrity and home systems
Company
National General
As part of the Allstate family of companies, National General, an Allstate company, is one of the largest insurers in the United States.
Funding
Current Stage
Late StageTotal Funding
$189.99M2020-07-07Acquired
2014-02-21Undisclosed· $189.99M
Recent News
2025-08-04
Research and Markets
2025-06-26
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