Savant Senior Living · 7 hours ago
Executive Director
Arcadia, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$125K/yr - $175K/yr
3+ years expSavant Senior Living is seeking an Executive Director to oversee the day-to-day operations of the Community. This role involves coordinating, planning, and evaluating all aspects of operations while ensuring high customer satisfaction and a quality workforce.
Assisted LivingElder CareHealth Care
Responsibilities
Supervise Community staff, provide training set and adjust rates of pay and hours of work, provide informal and formal performance feedback, recognize both: appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates
Perform conflict interventions and resolutions for residents, families, staff, and third parties
Comply with all aspects of operations, including personnel practices, in accordance with policies and federal, state, and local regulations
Strategize regarding labor, occupancy mix, expenses, and quality of services; review and redirect activity, if necessary
Hire, orient, supervise, evaluate, review, and discipline subordinate staff, as required. Interview and test job applicants
Oversee development and implementation of all strategies and tactics at the Community level consistent with company objectives
Identify and monitor customer markets regularly and analyze competition
Develop operational budgets and capital requirements, including forecasting
Develop and implement new business strategies and/or initiatives
Promptly respond to all inquiries from subordinate, and/or corporate staff, families, and residents
Positively impact workers' compensation and unemployment losses
Represent Community, area, company, and self in a positive professional manner
Organize tasks and procure resources to perform assigned tasks
Implement and support the management performance system
Improve skills, with special emphasis on industry techniques, to improve the operation of the Community
Plan and/or oversee presentations for meetings
Evaluate and make recommendations for all aspects of building construction and preventative maintenance
Maintain state specific residents' Bill of Rights
Oversee resident assessment process to ensure that adequate staffing is provided to meet resident needs, company standards, state requirements, and fall within budgetary guidelines
Provide performance evaluations and wage reviews
Ensure that annual evaluation processes are in place and providing direction to all associates in Community
Contribute to the industry by participating in state or national associations
Oversee and participate in training and education of residential staff and an ongoing basis, including classroom in services and situation specific training
Motivate employees through staff appreciation, recognition, and incentive programs; consistently promote positive associate relations and resolves grievances in a proactive manner
Maintain and facilitate open lines of communication between corporate, regional, and local offices
Oversee and ensure the recruitment and retention of qualified staff throughout the Community, as evidenced by good morale, enthusiasm, team spirit, and dedication to the residence staff
Monitor and approve expenses on a regular basis and prepare monthly variance reports
Maintain outreach and education with the local community to ensure positive relationships with community resources
Participate in New Hire Orientation program and other regular associate meetings or functions
Work to resolve or properly refer to regional manager any issues identified by residents and/or their family members
Conduct tours
Ensure campus buildings and grounds are maintained in good repair, clean, free of trash and litter
Perform routine safety inspections on a regular basis
Ensure monthly fire drills are conducted in Community
Respond appropriately to changes in the work setting
Perform other related assignments as required
May accept money for store purchase, meal tickets, etc
Be familiar with company Policies & Procedures Manual and Employee Handbook
Qualification
Required
Associate must be at least 21 years of age
Required Health Screening, TB Clearance, and Criminal Record Clearance
Any special licenses, certifications, and certificates (First Aid/ CPR Certified)
Special skills needed to meet client needs [California Code of Regulations Sections: 85065(f)/87411(g)]
Licensure as an administrator in states requiring such licensure and must meet the minimum educational requirements required by state licensing for an administrator
Possession a valid and current driver's license
Must have a minimum of high school diploma or equivalent
Must be present at the facility a sufficient number of hours to adequately administer the facility
Must complete 20 clock hours of continuing education per year in areas relating to aging and/or administration
Executive Director & Administrator must have operations experience specific to retirement housing with assisted living, long term care or related fields and experience operating and maintaining a quality, customer-oriented workforce
Executive Director & Administrator must also possess strong human relations skills and experience with the ability to communicate with diverse levels of employees
Competent working knowledge of Microsoft Office, along with basic typing skills is essential
Possess ability to gain trust, communicate both written and verbally, listen, problem-solve, organize, plan, and supervise
Maintain a positive attitude toward the ill, disabled, and elderly
Demonstrated commitment and adherence to company's Mission, Vision, and Values
Proficiency in MS Office systems
Ability and willingness to report to work on time and ready for work on each scheduled day
Exceptional analytical skills
Exceptional Customer Service skills
Exceptional ability to prioritize tasks and to work on multiple assignments at the same time (multi-task)
Demonstrated understanding of and commitment to the concepts of providing outstanding customer care
Ability to work independently on complex assignments
Ability to work in a fast-paced environment and to make decisions independently and communicate effectively when dealing with clients, families, other staff members, department heads, visitors, external agencies and community members
Knowledge of Fair Labor Standards Act (FLSA), Americans with Disabilities Act (ADA), Labor, and other codes, laws, rules, policies, procedures, and union avoidance strategies
Ability to effectively communicate verbally and in writing with appropriate documentation skills to complete reports, utilize data, and communicate ideas constructively at all levels of the organization
Knowledge of principles of equal opportunity employment
Demonstrate flexibility in applying different approaches to changing work demands
Be open to opinions and recommendations of others
Ability to manage change and uncertainty in a way that encourages principle-based decisions
Responsible for personal stress management
Be assertive and respectful
Resolve issues through interaction
Ability to establish and consistently enforce appropriate boundaries with clients
Write clear and concise reports and interpret statistical data
Demonstrated ability to lead
Preferred
Bachelor's degree is preferred from a four-year college or university, with emphasis in Business Administration, Personnel Administration, Genealogy to related fields with service to the elderly
May be required to hold valid First Aid Certification
Benefits
Dental Plan
Vision Plan
Health Insurance
Critical Illness and
Accident Coverage
401(k) Retirement Savings Plan
Health and Dependent Day Care Flexible Spending (FSAs)
Paid Vacation, Sick, Holiday, Bereavement Leave
Tuition reimbursement
Team Member Referral Program
Spot Pet Insurance – up to 20% discount for employees
Company
Savant Senior Living
Savant Senior Living is a healthcare center that offers senior living, senior health and medical care options, and assisted living services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Zenou
Chief Executive Officer
Mochi Bercovich
Co-Founder & Co-Chief Executive Officer
Company data provided by crunchbase