Jacam Catalyst · 6 hours ago
Customer Service Representative (CSR)
Gardendale, TX
Full-time
Onsite
Entry Level
1+ years expJacam Catalyst is seeking a Customer Service Representative to handle inquiries and provide information to the public and customers. The role involves answering phones, delivering messages, and maintaining organization in an office environment.
Manufacturing
Responsibilities
Answer phones promptly using proper telephone etiquette
Take and deliver accurate telephone messages
Answer inquiries and obtain information for the general public, customers, visitors, and other interested parties
Provide information regarding activities conducted at the establishment, including the location of departments, offices, and employees within the organization
Cooperate with other employees towards completing common goals
Create presentations as required, using instruction and materials
Use all equipment associated with position: copier, postage scale & meter, fax machine, and general office equipment
Maintain precision, attention to detail, and organization while processing multiple activities
Qualification
Required
High School Graduate or General Education Degree (GED) is required
Initial typing speed of 35 wpm with an error of 1/100 keystrokes, with an improvement goal of 80 wpm and 1/500 errors per keystrokes
Highly organized and able to follow a systematic method of performing tasks
Build communal relationships with customers and co-workers
Exhibit a cheerful demeanor toward others
Must possess a valid driver's license
Computer Skills: Advanced computer skills. Required background in MS Office applications
Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service
Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible
Physical Abilities: Lift and carry up to 40 pounds in various packaging
Preferred
A minimum of one-year of experience is preferred
Company
Jacam Catalyst
Jacam Catalyst is the Providing chemical solutions downhole to maximize production and reduce equipment maintenance.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Tuszynski
CFO (Chief Financial Officer)
Recent News
2024-06-04
Company data provided by crunchbase