Acosta Group · 5 hours ago
Client Success Team Agent
St Louis, MO
Full-time
Onsite
New Grad, Entry Level
$17/hr - $18.50/hrAcosta Group is part of a collective of trusted retail, marketing, and foodservice agencies. They are seeking a Client Support Specialist to streamline service requests and issue management while building strong relationships with clients and ensuring compliance and issue resolution.
ConsultingMarketingRetail
Responsibilities
Support the team in all aspects of retail execution, compliance, and issue resolution
Manage all calls, issues and inquiries from the client, retailers, internal departments and field team
Assist with service order questions and job instructions
Ensure customer satisfaction with professionalism and positivity
Execute outbound calls to ensure in-store compliance
Strategically partner with internal departments and field team to provide creative solutions, best practices, and deliverables
Qualification
Required
High School diploma or equivalent in industry name required
Previous retail, merchandising and/or call center experience required
Proven track record in multi-tasking, demand management, problem solving, organization, and prioritization skills
Dedicated team player with a service mindset
Ability to effectively communicate (verbal/written) both internally with all levels of the organization and externally with client to successfully accomplish objectives
Seeing
Listening
Lifting (15 – lbs.)
Company
Acosta Group
Acosta Group is a collection of the most trusted retail, marketing, and foodservice firms.
Founded in 2023
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Wynne
Chief Executive Officer
J Todd King
Chief Financial Officer
Recent News
Retail Insight Network
2026-01-20
Company data provided by crunchbase