U.S. Customs and Border Protection · 4 hours ago
Supervisory Human Resources Specialist (Branch Chief)
Indianapolis, IN
Full-time
Onsite
Mid, Senior Level
$127K/yr - $165K/yr
1+ years expU.S. Customs and Border Protection is a federal law enforcement agency dedicated to securing the nation's borders. The Supervisory Human Resources Specialist (Branch Chief) will provide strategic direction and oversee HR policy implementation, ensuring efficient and compliant HR services that support personnel nationwide.
National Security
No H1B
U.S. Citizen Only
Responsibilities
Establishing the branch's managerial and administrative objectives, developing long-range processing, incentive, organizational design, call center, and/or eOPF plans, and identifying required resources
Utilizing subordinate supervisors and leads to oversee the work of the branch, assuring reasonable equity among performance standards, and making decisions on problems presented by subordinate supervisors
Making decisions and resolving problems that involve interpretation of the law or unusual situations requiring the unique application of policy
Monitoring key individual and organizational performance reports and metrics to determine if established fiscal year targets and goals will be met while taking action within one's control to address accordingly
Creating, updating, and/or improving current business practices to determine new and more efficient ways of delivering products and services
Qualification
Required
You must be a U.S. Citizen to apply for this position
Males born after 12/31/1959 must be registered with Selective Service
Primary U.S. residency for at least three of the last five years
All pre-employment processes will be conducted in English
You may be required to pass a background investigation
CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process
Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/05/2026
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment
Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years
All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment
If you have never worked for the federal government, you are not CTAP/ICTAP eligible
To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position
Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible
Company
U.S. Customs and Border Protection
U.S. Customs and Border Protection is a federal law enforcement agency of the United States Department of Homeland Security. It is a sub-organization of U.S. Department of Homeland Security.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Sunil Madhugiri
Chief Technology Officer
Wolf Tombe
Chief Technology Officer
Recent News
2026-01-23
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