Abacus Service Corporation · 1 day ago
Mesa, AZ - Business Operations - AZDOR - Taxpayer Services - Customer Service Representative - CSR 3
Abacus Service Corporation is seeking a Customer Service Representative for the Arizona Department of Revenue. This role focuses on customer-facing tasks related to licensing, including processing payments and assisting taxpayers with inquiries.
Health CareInformation Technology
Responsibilities
Directly receiving, processing, and applying payments for all tax types in the forms of cash, checks, debit/credit cards, and money orders to taxpayer's personal or business accounts
Complete daily reconciliation and end-of-day balancing of assigned till
Assisting taxpayers
Processing license applications and updates
Providing information on licensing laws, rules, and procedures
Qualification
Required
2+ years of customer service experience
1+ year of working in a high production environment
experience with cash handling
proficiency in Google Suite
Preferred
Bilingual