HONOR · 15 hours ago
Clinical Operations and Alternate Agency Administrator
Raleigh, NC
Full-time
Hybrid
Mid, Senior Level
$39.15/hr - $43.50/hr
2+ years expHonor Technology is a leader in aging care innovation, dedicated to changing the way society cares for older adults. They are seeking a Clinical Operations & Alternate Agency Administrator to oversee clinical leadership, training, and regulatory compliance in home care settings. This hybrid role will involve significant field-based interactions with clients and Care Pros, ensuring quality care and adherence to regulations.
Mobile
Responsibilities
Field Operations & Clinical Leadership (60%–80% of time)
Care Pro Development: Deliver new hire and annual in-person training and skill assessments to ensure Care Pros meet high quality standards
Supervisory Visits: Perform regular in-home supervisory visits to observe Care Pros, provide feedback, and support ongoing competency development
Onboarding & Orientation: Lead local Care Pro orientations and ensure all new hire paperwork is diligently tracked
Clinical Triage & Virtual Support (20%–40% of time)
Safety Monitoring: Triage multiple safety channels (phone, Slack) to make immediate decisions on escalation pathways, engaging emergency services when necessary
Care Pro Development: Occasionally, support virtual training and skill assessments to ensure Care Pros meet high quality standards
Care Plan Oversight: Review and approve client care plans at the start of care and during any changes to identify critical information gaps
Incident Evaluation: Quickly evaluate incident severity through interviews and care notes to ensure swift, informed decision-making
Regulatory Compliance & Administration
Alternate Administrator Duties: Assume full responsibilities of the Administrator in their absence during business hours (M-F, 9am–5pm)
AHCA Compliance: Ensure agency policies and industry standards are followed, including preparation for and management of AHCA audits
Records Maintenance: Oversee the maintenance and submission of reports, certifications, and licenses as required by the state of Florida
Qualification
Required
Valid North Carolina license as a Registered Nurse (RN) or compact state licensure
Completion of two (2) years of full-time study at an accredited college or university
At least two (2) years of nursing experience, with a minimum of one (1) year in supervisory or administrative role in home health care
Experience in training and evaluation of care providers, precepting, or other training
Excellent communication, decision-making, and problem-solving skills
Strong understanding of State, Federal, and Joint Commission Home Care Standards
Current CPR Certification and a desire to receive certification in qualifying dementia programs
Must pass or provide proof of passing a Level 2 background check with fingerprinting
Reliable transportation and valid auto liability insurance for frequent travel to client homes
Ability to handle stressful situations calmly, lift up to 50 lbs
Flexibility and availability to occasionally work evenings or weekends to conduct annual evaluations of Care Pros who may only work with clients during those times
Ability to periodically provide evening and weekend virtual escalations coverage
Preferred
Experience with elderly care, including ALF, SNF, MCU, or hospice clients
Benefits
Equity and 401K with up to a 4% match
Medical, dental and vision coverage including zero cost plans for employees
Short Term Disability
Long Term Disability
Life Insurance are fully employer paid
Voluntary additional Life Insurance option
Generous time off program
Mental health benefits
Wellness program
Discount program
Company
HONOR
HONOR is a leading global provider of smart devices.
5001-10000 employees
H1B Sponsorship
HONOR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (4)
2022 (4)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
China Mobile
2024-10-30Series Unknown
2024-08-23Series Unknown
2022-11-16Series Unknown
Leadership Team
Kevin Zhang
HR Director
Recent News
Company data provided by crunchbase