TEKsystems · 8 hours ago
Customer Service Specialist
Beaverton, OR
Contract
Onsite
New Grad, Entry Level
$21/hr - $21/hrTEKsystems is a leading provider of business and technology services, seeking a Customer Service Specialist to join their team. The role involves handling incoming inquiries related to laboratory testing and results, providing exceptional customer support, and managing sensitive issues.
Information Technology
Responsibilities
Answer incoming calls, emails, and faxes from customers and the general public
Provide information about testing services and pricing
Research and follow through on customer inquiries and issues
Set up new customer accounts and enter orders accurately
Log and notate calls and actions in the database
Determine when calls require escalation to leads or management
Apply company policies and procedures consistently
Cross-train in other departments to enhance collaboration
Report customer issues and internal challenges to leadership
Adhere to assigned work schedule, including start/end times and breaks
Follow ergonomic and safe working practices, including taking short breaks to regroup
Perform other duties as assigned to support department operations
Qualification
Required
Previous customer service experience (healthcare or laboratory preferred)
Strong communication and problem-solving skills
Ability to manage multiple tasks in a fast-paced environment
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase