NetApp Learning Services · 2 days ago
Deployment Engineer
Wichita County, KS
Full-time
Hybrid
Mid Level
$131K/yr - $164K/yr
3+ years expNetApp is a leader in intelligent data infrastructure, providing solutions that help organizations maximize their data potential. They are seeking a Deployment Engineer to support release execution activities for their cloud storage service, ensuring high-quality release processes and change management workflows. The role involves collaborating with engineering teams to facilitate production deployments and improve operational efficiency.
Information Technology & Services
Responsibilities
Assist in coordinating release preparation and handoff activities across engineering teams
Ensure required pre‑release inputs (e.g., configuration merges, build validation, dependency readiness) are complete before releases enter staging or production pipelines
Support the queuing and tracking of releases in CI/CD pipelines, monitoring for progression, blocks, or delays
Prepare change requests with accurate build data, affected components, justification, and required details
Conduct first‑pass validations of change requests to ensure completeness, and compliance with evolving partner rules
Route change requests to appropriate approvers and monitor the approval chain, escalating when delays occur
Support routine renewal/update cycles for deployment that are exempt from rigorous change management processes
Coordinate across engineering teams to facilitate production deployments
File and track support cases and bug reports as required to initiate or unblock deployments
Monitor deployment progress, track success/partial‑success/failure signals, and capture notes for follow‑up
Assist with retry workflows by incorporating updated build numbers and ensuring corresponding change requests are filed correctly
Prepare and share deployment updates in the appropriate communication channels and meetings
Update dashboards and Confluence pages to reflect current deployment status, release progression, and changes in readiness criteria
Summarize key updates for recurring release syncs and engineering review meetings
Maintain accurate records of operational activity, approvals, and changes to support incident reviews and retrospectives
Maintain internal documentation for change request submission, release handoff and deployment workflows
Identify recurring gaps in release inputs, late configuration merges, or missed readiness tasks and help propose procedural improvements. Generate a backlog of improvements, prioritize improvements based on impact and drive for desired outcomes
Assist in implementing process refinements recommended by senior engineering and production leaders
Participate in retrospectives and governance forums, capturing action items and updating documentation accordingly
Qualification
Required
3+ years of experience in software, operations, program coordination, or a technical support role
Strong attention to detail, organizational skills, and ability to manage multiple concurrent tasks
Effective written and verbal communication across technical and non‑technical audiences
Experience working with ticketing, workflow, or change management tools (e.g., ServiceNow, Azure DevOps, EV2, Jira)
Interest in cloud services, production operations, DevOps practices, and reliability engineering
Detail‑oriented and methodical
Organized with strong task‑tracking habits
Clear communicator across async and real‑time channels
Comfortable with fast‑paced, multi‑stakeholder environments
Process‑minded with interest in operational rigor
Eager to learn, ask questions, and grow domain expertise
Collaborative, supportive, and dependable
Familiar with CI / CD pipelines and general software deployment methodologies
Has experience with coordinating incident response to quickly mitigate software deployment blockers and/or service health issues
Preferred
Experience with Python and/or Powershell automation
Familiarity with release pipelines, deployment workflows, or change governance (R2D/SafeFly experience a plus)
Exposure to Azure, cloud computing concepts, or distributed systems
Ability to interpret technical documentation (e.g., deployment guides, configuration change specs)
Experience contributing to process or documentation improvement efforts
Benefits
Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
Various Leave options
Employee stock purchase plan
Restricted stocks (RSU’s)
Company
NetApp Learning Services
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San Jose, California, US
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase