Milestones Moments · 11 hours ago
Family Scheduling Coordinator (HealthCare Services)
Brooklyn, NY
Full-time
Onsite
New Grad, Entry Level
$48K/yr - $55K/yrMilestones Moments is seeking a highly organized and compassionate Family Scheduling Coordinator to support their growing ABA services team. This role acts as a key point of contact for families and internal teams, ensuring smooth onboarding, communication, and scheduling from start to service delivery.
Mental Health Care
Responsibilities
Coordinate the onboarding process for new families, including welcome communications and introductions
Manage and confirm therapy schedules once services are approved
Serve as a liaison between families, Staff, and recruiting teams
Enter and maintain accurate scheduling information in internal systems
Handle schedule changes, cancellations, and ongoing adjustments
Respond to family and staff questions related to scheduling and services
Conduct proactive check-ins with families and staff after services begin
Support communication with schools or daycare providers as needed
Assist with general outreach, follow-ups, and administrative coordination
Qualification
Required
Strong organizational and time-management skills
Excellent written and verbal communication
Ability to manage multiple priorities with professionalism and empathy
Comfortable working with families, clinical staff, and internal teams
Detail-oriented with strong follow-through
Prior experience in healthcare, ABA, homecare, or scheduling is required
Benefits
Meaningful work supporting families and children
Collaborative, supportive team environment
Opportunity to grow within a mission-driven organization
Stable, full-time position with impact
Company
Milestones Moments
Milestones Moments services children on the autism spectrum and their families by providing both ABA and specialized therapies to turn their challenges into advantages.
Founded in 2024
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase