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Pinnacle Group, Inc. · 12 hours ago

MSP/VMS Change Management Lead

United States

Full-time

Remote

Senior Level

Pinnacle Group, Inc. is a leading workforce solutions company dedicated to connecting people with opportunity. The MSP/VMS Change Management Lead will be responsible for leading change communications, developing VMS documentation, and supporting UAT and go-live preparations for VMS transitions.

IT ManagementSoftware

Responsibilities

Lead targeted change communications, email campaigns, newsletters, and supplier communications for VMS transitions

Develop, update, and maintain VMS documentation including QRGs and role-based job aids

Design, deliver, and maintain live and recorded training, office hours, and enablement materials

Support UAT, readiness assessments, feedback analysis, and go-live preparation

Lead 30-day post-go-live hypercare, track adoption metrics, and resolve stabilization

Support data management and readiness activities, including collecting, validating, and maintaining accurate supplier contact data to enable change communications, and supporting system data clean-up efforts in preparation for VMS implementations

Qualification

Change managementVMS implementationStakeholder engagementUAT supportTraining developmentData managementVNDLY experienceFieldglass experienceBeeline experienceOrganizational skillsWritten communicationVerbal communicationProblem solving

Required

Proven hands-on experience leading change management for a VMS implementation or optimization

Demonstrated experience supporting large-scale MSP, VMS, or enterprise system transformations

Strong background in change communications, training, and stakeholder engagement

Experience supporting UAT, go-live readiness, and post-go-live hypercare

Excellent organizational, written, and verbal communication skills

Ability to work independently in a fully remote environment

Preferred

Experience with VNDLY, Fieldglass and/or Beeline

Company

Pinnacle Group, Inc.

Pinnacle Group is a leading provider of information technology and workforce solutions.

Founded in 1996

Dallas, Texas, USA

5001-10000 employees

http://pinnacle1.com

Funding

Current Stage

Late Stage

Leadership Team

Nina Vaca

Founder, Chairman & CEO

Michael Keiper

Senior Vice President - Strategic Services

Recent News

GlobalFinTechSeries

Pinnacle Quantum Group: United States Trade Mission to Saudi Arabia

2025-12-02

PR Newswire

Pinnacle Group Wins Innovation Award at Workday Rising

2025-09-30

The Real Deal

Joel Wiener looking to auction 93 bankrupt buildings

2025-09-23

Company data provided by crunchbase