NetSuite · 4 days ago
Senior Data Center Facilities Engineer I
San Antonio, TX, United States
Full-time
Onsite
Mid, Senior Level
$98K/yr - $200K/yr
3+ years expNetSuite, a world leader in cloud solutions, is seeking a Senior Data Center Facilities Engineer I. This role involves tracking and monitoring critical infrastructure maintenance, managing incidents impacting data center services, and providing engineering expertise for on-site operations.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Tracks and monitors ongoing critical environment maintenance and repair for all service lines to pre-defined service level agreements (SLAs) to ensure service uptime is maintained to the highest standards and that faults are dealt with promptly
Employs practical operating knowledge of engineering systems to lead standard diagnostics and repairs, escalating blockers or obstacles when needed
Applies knowledge of Oracle processes, procedures, and industry standards to resolve routine issues
Offers suggestions for system-level enhancements to reduce potential problems
Evaluates the suitability of components, processes, or action plans
Manages incidents that impact data center infrastructure and the proactive and timely resolution of such incidents
Collaborates with design, construction, commissioning, facility engineering, and data center operations teams to integrate new engineering design systems to existing data center
Proactively drives operational optimization and efficiency improvement initiatives
Evaluates and ensures the safe working practices of others
Participates in post-incident reviews by supporting root cause analyses, documenting lessons learned, and facilitating the execution of Corrective and Preventive Action Plans (CAPAs) to mitigate recurrence and improve system resilience
Follows established emergency operations plans when responding to emergency incidents or abnormal events, stabilizing conditions and escalating critical issues as needed
Participates in site reviews and assessments to evaluate suitability for data center builds, gathering and analyzing technical, environmental, and infrastructure data to inform decision-making
Prepares and/or reviews technical reports to document findings, support recommendations, and communicate results to stakeholders
Participates in design reviews and commissioning activities to ensure alignment with engineering standards and project requirements
Reviews mechanical simulations (e.g., computational fluid dynamics [CFD] analyses) to assess airflow and thermal performance, identifying and recommending necessary design adjustments to optimize system efficiency and reliability, escalating as needed
Supports and validates on-site data centers operations in relation to the engineering infrastructure
Serves as an engineering subject matter expert (SME) for on-site operations related to mission critical systems, operations, and functionality
Engages in communications to ensure that operational requirements and specifications are flagged, raised, and addressed by the appropriate team
Adheres to developed standards and policy through the review of documentation, participates in commissioning activities, design summits, and data center commissioning or reviews
Documents critical impacting changes, reviews critical impacting changes and represents engineering in change advisory board (CAB) meetings
Collaborates with senior team members and supports a project or other design and engineering initiatives
Provides engineering insight to ensure project or other design initiatives align with company expectations
Coordinates with internal and external project team members in delivering specific aspects of data centers for Oracle
Contributes to the development of policy documents by collaborating with team members
Contributes to the creation and upkeep of best-in-class policies and procedures, participating in their review as necessary
Prepares technical reports to document findings, communicate progress, and support project or design decision-making
Contributes to the identification of training programs for newer members of the team
Acts as a subject matter expert with many standard systems and trains others on the team
Provides input for effective contract administration, including supporting the generation and review of contracts, change orders, cost forecasts, and other pertinent documents
Contributes to sourcing and ensuring that adequate resources are available, such as spare parts, generator fuel, water, and consumables
Coordinates vendor and contractor scheduling and site access, contributes to the execution and completion of work per Oracle expectations and safe-working practices
Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately-sized project or initiative
Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines
Collaborates across the organization to align on expectations and achieve shared objectives
Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs
Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected
Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices
Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions
Reviews, contributes to, and documents problem solving strategies
Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices
Proactively seeks and leverages ongoing feedback and training to improve skills
Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams
Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders
Solicits feedback from others on ideas for alternative approaches and methods for continued improvement
Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations
Qualification
Required
3 to 5+ years of experience in Data Center critical infrastructure maintenance and repair
Ability to read, write, and speak English
Practical operating knowledge of engineering systems
Knowledge of Oracle processes, procedures, and industry standards
Experience in managing incidents that impact data center infrastructure
Ability to collaborate with design, construction, commissioning, facility engineering, and data center operations teams
Experience in evaluating and ensuring safe working practices
Participation in post-incident reviews and root cause analyses
Experience in site reviews and assessments for data center builds
Ability to prepare and/or review technical reports
Experience in participating in design reviews and commissioning activities
Support and validate on-site data center operations
Act as an engineering subject matter expert (SME) for on-site operations
Ability to document critical impacting changes and represent engineering in change advisory board (CAB) meetings
Experience in collaborating with senior team members on project or design initiatives
Ability to contribute to the development of policy documents
Experience in preparing technical reports to document findings
Ability to identify training programs for newer team members
Experience in providing input for effective contract administration
Ability to manage and coordinate moderately complex tasks
Experience in collaborating across the organization to align on expectations
Ability to identify and address moderately complex issues
Pursue learning opportunities to expand knowledge and skills
Contribute to the talent development pipeline by participating in candidate interviews
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
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