Sentra · 15 hours ago
Solution Architect
San Francisco, US
Full-time
Onsite
Mid, Senior LevelSentra is the global leader in cloud-native data security for the AI era. They are seeking a hands-on Solutions Architect to bridge DevOps engineering and software development, owning technical deployments and leading customer proof-of-concepts while acting as the trusted technical face of Sentra for US customers.
Artificial Intelligence (AI)Cloud SecurityCyber SecurityNetwork SecuritySaaS
Responsibilities
Act as the primary technical liaison between the customer and internal teams (product, engineering, and customer success)
Conduct discovery sessions to understand customer business processes, goals, and pain points
Collaborate with sales, customer success, and product teams to gather detailed requirements
Prepare solution proposals and technical architecture documentation that addresses customer needs
Design scalable, secure, and cost-effective solutions tailored to customer environments (on-premise, cloud, or hybrid)
Leverage industry best practices and in-depth technical knowledge to ensure solutions align with the customer's IT infrastructure and long-term goals
Provide detailed architecture blueprints, solution designs, and technical documentation for customer deployment
Develop and manage a comprehensive project plan for onboarding, including timelines, milestones, resource allocation, and key deliverables
Lead the technical implementation and configuration of the solution, ensuring smooth deployment from development to production environments
Oversee or assist with software installation, configuration, and system integrations, ensuring minimal disruptions to the customer’s business operations
Ensure all security, compliance, and best practices are followed during deployment
Lead customer onboarding sessions, ensuring customers are comfortable with the solution and its capabilities
Provide training to customers and internal teams on the features, capabilities, and best practices of the deployed solution
Develop training materials and user guides tailored to the customer's specific use case
Support the customer through the onboarding process, offering guidance, troubleshooting, and proactive problem-solving
Ensure that customers have successfully adopted the solution and are achieving their desired outcomes
Conduct follow-up meetings to gather feedback and assess the overall customer satisfaction
Provide ongoing support during the post-deployment phase, assisting customers with optimization, scaling, and enhancements as necessary
Work with the product and engineering teams to resolve any post-deployment issues, escalate when necessary, and ensure continuous improvement
Collaborate closely with Sales, Customer Success, and Engineering teams to ensure alignment across all aspects of the customer journey
Document key learnings and share best practices internally to help improve customer onboarding processes
Contribute to the creation of solution templates, deployment frameworks, and reusable assets to improve efficiency for future customers
Qualification
Required
Proven experience in solution architecture, IT consulting, or systems integration
Strong knowledge of cloud platforms (AWS, Azure, GCP), networking, security, and infrastructure
Proficiency in enterprise software applications, databases, APIs, and integration tools
Experience with deployment automation tools and processes (e.g., Terraform, Ansible, Jenkins, Kubernetes)
Familiarity with DevOps practices and CI/CD pipelines
Excellent communication skills with the ability to translate technical concepts to non-technical stakeholders
Strong understanding of customer business goals, with the ability to design solutions that align with their strategic objectives
Ability to deliver customer training, support, and presentations effectively
Experience managing customer-facing projects from initiation to completion, including managing resources, timelines, and risks
Ability to prioritize and multitask effectively in a fast-paced environment
Familiarity with project management tools (e.g., Jira, Trello, Asana)
Strong analytical and troubleshooting skills, with the ability to quickly identify and resolve technical challenges
Ability to work under pressure and handle complex technical issues during deployment and onboarding
Ability to work collaboratively with cross-functional teams (sales, engineering, product, support)
Experience working in agile or similar iterative development environments
Company
Sentra
Sentra is a cloud-native data security platform that utilizes AI to automatically discover and classify data.
Founded in 2021
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$103MKey Investors
Key 1 CapitalStandard IndustriesBessemer Venture Partners
2025-04-22Series B· $50M
2023-01-31Series A· $30M
2022-04-11Seed· $23M
Leadership Team
Yoav Regev
Co-Founder & CEO
Asaf Kochan
Co-Founder
Recent News
2025-12-18
Best Data Management Software, Vendors and Data Science Platforms
2025-11-23
Company data provided by crunchbase