VCU Health · 13 hours ago
Patient Access Representative - Internal Medicine Pediatrics - Chesterfield Meadows
VCU Health is seeking a Patient Access Representative who provides quality customer service to patients and their families. The role involves managing reception, scheduling, and patient registration while ensuring accurate patient information and insurance eligibility.
Hospital & Health Care
Responsibilities
Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers
Establishes and maintains an environmental control plan
Coordinates materials management for the department
Assists in monitoring clinic activities
Provides supervision of clerical activities
Handles all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures
Secures the appropriate patient information
Ensures that registration data is correct and accurate
Validates insurance eligibility
Enters information into appropriate systems
Collects co-pay (if applicable)
Assists with financial counseling and financial clearance, as necessary
Qualification
Required
Previous experience with computers, Microsoft Office software and navigating the Internet
Previous experience keyboarding with the ability to type 40 words per minute
High school graduate or GED
Able to perform daily activities with minimal supervision: being self directed in the accomplishment of routine activities
Notifies supervisor of issues involving violation of VCUHS policies or procedures
Functions in a self-directed manner to accomplishments of routine activities
Preferred
Work experience with medical insurance, HMO, managed care, electronic medical billing/order entry/registration systems, and appointment scheduling
Previous work experience in a healthcare setting and knowledge of medical terminology
Associate's or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program
Benefits
$1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply
Company
VCU Health
VCU Medical Center is a school. It is a sub-organization of Virginia Commonwealth University.
H1B Sponsorship
VCU Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (32)
2023 (37)
2022 (45)
2021 (44)
2020 (33)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-30
2025-10-15
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