Option Care Health · 21 hours ago
Front Desk, Infusion Clinics
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry Level
$16.33/hr - $23.97/hrOption Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. The Coordinator, AIS is responsible for coordinating patient visits to an infusion suite, which includes scheduling, insurance verification, and providing administrative support to enhance the patient experience.
Health CareHospitalWellness
Responsibilities
Assists in scheduling patients for appointments in AIS
Facilitates patients completing onboarding paperwork
Performs Insurance Verification of benefit coverage on all of patient's insurance plans for each service being provided and collects patient payments
Provides an exceptional patient experience by greeting patient and maintaining a professional, organized, clean and welcoming reception/waiting area
Assisting where needed to support overall clinic and patient needs
Functions as a contact person between all members of the healthcare team to relay necessary information in order to coordinate patient needs
Depending on location, may include the following tasks in a correct and timely fashion under the supervision of a pharmacist or clinician:
Collects and records laboratory values for pharmacist review; sends to prescriber as needed
Makes follow-up calls with patients and/or their caregivers
Assists with filing and updating patient charts. Documents contact with patients and other members of the healthcare team
Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information
Accepts other responsibilities and duties that may be assigned
Qualification
Required
High school diploma or equivalent required
Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports,) to various audiences (work group, team, company management, external clients)
Basic level skill in Microsoft Word 2003 or later (for example: such as: creating documents, entering, and formatting text, page layouts, creating tables, and adding graphics)
Basic level skill in Microsoft Excel 2003 or later (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows)
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Preferred
Prefers strong customer/patient service experience
Prefers previous experience in a healthcare support role
Prefers previous experience in general office administration
Certified Pharmacy Technician or Certified Nursing Assistant preferred
Benefits
Medical, Dental, & Vision Insurance
Paid Time off
Bonding Time Off
401K Retirement Savings Plan with Company Match
HSA Company Match
Flexible Spending Accounts
Tuition Reimbursement
MyFlexPay
Family Support
Mental Health Services
Company Paid Life Insurance
Award/Recognition Programs
Company
Option Care Health
Option Care Health is a provider of comprehensive, cost-effective pharmaceutical and home care solutions.
Founded in 1993
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$849.27M2023-03-01Post Ipo Secondary· $399.75M
2021-02-08Post Ipo Secondary· $277.5M
2020-02-03IPO
Leadership Team
John Rademacher
President and Chief Executive Officer
Recent News
The Motley Fool
2026-01-16
2026-01-13
Company data provided by crunchbase