Accenture · 13 hours ago
4096: Corporate Communications Senior Manager - Insights
New York, NY
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$132K/yr - $271K/yr
8+ years expAccenture is a global professional services company, and they are seeking a Senior Manager for their Insights team within Corporate Communications. This role involves providing strategic guidance and support for insights and analytics, collaborating with various teams to enhance communication strategies and decision-making processes across the organization.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
Serve as the primary escalation and strategic partner for complex or ambiguous insights requests across Corporate Communications
Work closely with the Global Insights Lead to define priorities, set reporting standards, and shape long-term insights strategies
Triage incoming requests, helping determine scope, timelines, methodologies, and which team members should execute
Lead development of new narratives, frameworks, and measurement approaches that improve how we track and communicate earned media impact
Translate ill-defined or exploratory business questions into structured analytical plans
Build or oversee creation of high-value, complex reports using media and social listening tools, ensuring strong Boolean logic, taxonomy structuring, and metadata consistency
Interpret qualitative and quantitative data to surface trends, insights, risks, and actionable recommendations for senior stakeholders
Ensure all insights outputs reflect a senior level understanding of communications strategy and business context
Provide coaching and day-to-day guidance to Insights team members globally, helping build their analytical, storytelling, and stakeholder management skills
Establish best practices, templates, reporting standards, and quality controls
Support hiring, onboarding, and capability development for new team members
Act as a trusted advisor to senior Media Relations, Marketing, and Communications leaders across global markets
Provide strategic counsel on measurement design, evaluation frameworks, and the role of insights in shaping storytelling and campaigns
Influence stakeholders to adopt data-driven ways of working and champion the value of insights
Partner with the team to assess and optimize the usage of listening, analytics, and reporting platforms
Drive innovation by leveraging emerging technologies — including LLMs and AI-powered analysis tools — to improve efficiency and insight quality
Identify gaps, pain points, or opportunities to enhance measurement rigor, efficiency, or storytelling approaches
Qualification
Required
Minimum 8 years of experience in communications, media analysis, insights, research, or a related field
Preferred
Bachelor's degree (or equivalent)
Demonstrated ability to lead complex reporting or analytical initiatives with minimal oversight
Experience translating unstructured or ambiguous requests into clear analytical frameworks
Strong written and verbal communication skills, including the ability to synthesize complex information into senior ready insights
Ability to collaborate across global time zones and navigate a highly matrixed environment
Proven experience building strong, trusted relationships with senior leaders
Deep understanding of the U.S. and global news landscape
Advanced proficiency with media monitoring and social listening tools (e.g., Meltwater, Cision, Factiva, Brandwatch, Sprinklr) and Boolean logic
Experience integrating insights across multiple data sources (media, social, digital, business data)
Exceptional critical thinking and business judgment
Experience designing bespoke evaluations, measurement frameworks, or insight models for senior executives
Strong data visualization skills and ability to craft polished, executive‑level insights products
Comfortable leading, mentoring, and guiding junior and mid‑level team members
Ability to manage stakeholder expectations, push back thoughtfully, and prioritize competing demands
Executive presence and the ability to influence without authority
A proactive, self-directed leader who thrives in ambiguity and can turn unclear ideas into structured plans
Highly organized, able to manage multiple priorities, and maintain strong attention to detail
Familiarity with LLMs/AI tools (e.g., Copilot, ChatGPT, Perplexity) and ability to use them to enhance workflows, generate insights, or accelerate analysis
Benefits
Medical
Dental
Vision
Life
Long-term disability coverage
A 401(k) plan
Bonus opportunities
Paid holidays
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
Aditya Tandon
Intelligent Automation Canada Lead
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