Empire State University · 11 hours ago
Inaugural Position: Vice President for Student Success and Institutional Effectiveness
Saratoga Springs, NY
Full-time
Onsite
Director/Executive
$220K/yr - $235K/yr
10+ years expEmpire State University is seeking an inaugural Vice President for Student Success and Institutional Effectiveness. This senior leadership role will focus on providing data-informed strategies to enhance student success and oversee institutional effectiveness initiatives.
Higher Education
No H1B
Responsibilities
Provide evidence-forward, students-first leadership focused on measurable improvements in student outcomes and experience
In collaboration with colleagues across the institution, develop, implement, and evaluate comprehensive strategies and programs that promote measurable student success improvements (including retention and graduation rates) in an online learning environment
Provide executive oversight and outcomes accountability for student support and outreach functions through the AVP of Student Success and unit directors
Ensure continuous improvement practices are integrated into all student success services and initiatives through an outcomes-driven, data-centered approach
Ensure accuracy and compliance with mandatory data reporting (e.g., IPEDS, SUNY required reports, etc.)
Co-lead a university-wide data governance program with the CIO and AVP of Institutional Effectiveness to establish data definitions, stewardship roles, access standards, and data quality controls to support compliant, trustworthy reporting and analytics
Engage in project prioritization to ensure that the institution measures what matters for the strategic plan, accreditation, and compliance purposes
Devise and implement an overarching assessment strategy for supporting institutional partners in the implementation of the strategic plan, including tracking and reporting data
In partnership with Academic Affairs (which leads accreditation and academic assessment strategy), lead evidence management, documentation systems, dashboards, reporting, timelines, and readiness tracking to support accreditation and assessment
Oversee the creation and maintenance of dashboards to support institution-wide strategic priority and accreditation tracking
Champion a culture of innovation, measurement, and continuous improvement across the institution, including the operational efficiency of units
Partner with Administration and Finance to ensure strategic budgeting priorities and strategies are tracked and represented through a data-driven dashboard strategy
Coordinate enrollment and net revenue forecasting models in partnership with Enrollment Management and Finance
Collaborate with key stakeholders to ensure alignment between projections models and changing environmental context (e.g., policy, SUNY requirements, etc.)
Qualification
Required
Earned doctorate from a U.S. accredited institution
Minimum of 10 (ten) years of progressive leadership experience in a discipline or division focused on data-informed decision-making to drive student success and institutional effectiveness
Leadership experience successfully overseeing enterprise-scale student success initiatives or student-facing service functions
Demonstrated quantitative and technical skills commensurate with the ability to ensure accuracy, consistency, and visually compelling representation of data
Demonstrated success leading, managing, and/or representing Institutional Research or a similar entity with oversight over institutional data, dashboards, and/or data governance
Strong analytical and organizational skills
Excellent communication, presentation, and interpersonal abilities
Experience with technology-enabled student support solutions and data analytics
Demonstrated experience managing budgets and aligning resources to strategic priorities
Preferred
An earned doctorate from an accredited institution in data analytics, data science, mathematics, higher education, or related field or the equivalent (such as quantitatively informed publications in these fields)
Demonstrated success leading enterprise change initiatives across multiple divisions
Ability to lead teams using modern analytics and visualization tools (e.g., Power BI/Tableau and SQL-based environments)
Experience successfully applying AI-enabled analytics or automation to improve student success and/or institutional effectiveness
Experience navigating complex employee contracts (such as those in a collective bargaining or similar environment)
Company
Empire State University
Empire State University is an public university.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Pamela Malone
Strategic Advisor to the CFO
Brian Goodale
Director of Academic Partnerships
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