GFL Environmental Inc. · 12 hours ago
Customer Service Representative
Houston, TX
Full-time
Onsite
New Grad, Entry LevelGFL Environmental Inc. is North America’s only major diversified environmental services company, offering career stability and growth opportunities. They are seeking a Customer Service Representative to provide outstanding customer service, handle inquiries, and support on-the-road employees.
Environmental ConsultingGreenTechWaste Management
Responsibilities
Provide outstanding customer service via phone, email, web, and in person
Handle a high volume of inbound and outbound customer calls and inquiries
Research, investigate, and resolve customer questions and concerns accurately and efficiently
Communicate clearly with on-the-road employees to provide instructions and support
Monitor, document, resolve, and report customer complaints and issues
Track customer data, maintain account files, and generate work orders
Download, distribute, and respond to customer email inquiries
Scan contracts and maintain accurate records
Work with supervisors to ensure all daily pick-ups are completed
Promote a positive GFL Environmental image through professional communication
Provide backup support for the Office Coordinator as needed
Perform additional duties as assigned
Comply with all company policies and applicable laws and regulations
Qualification
Required
High School Diploma or GED
Proficiency with Microsoft Outlook, Word, and Excel
Ability to operate standard office equipment
Strong verbal and written communication skills
Excellent organization, data entry, and record-keeping skills
Strong problem-solving abilities
Ability to work in a fast-paced environment and meet deadlines
Preferred
Hazardous waste experience is an asset
Benefits
Comprehensive benefits (including orthodontics & vision)
401K matching and profit sharing
Paid time off
Employee Assistance Program and life insurance
Growth and advancement opportunities
Company
GFL Environmental Inc.
GFL Environmental is the only major diversified environmental services company in North America offering services in solid waste management, liquid waste management and soil remediation.
Founded in 1995
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.17B2026-01-13Post Ipo Debt· $1B
2025-11-21Post Ipo Secondary· $749.78M
2024-10-01Post Ipo Debt· $210M
Leadership Team
Greg Yorston
E.V.P. / Strategic Advisor at GFL Environmental
Recent News
Private Capital Journal
2026-01-22
Company data provided by crunchbase