Lockton · 16 hours ago
People Solutions Global Survey Strategy Lead
Kansas City, MO
Full-time
Onsite
Senior Level, Lead/Staff
15+ years expLockton is seeking a senior leader to shape and execute the strategy, design, governance, and advanced analytics of survey programs that support client decision-making across People Solutions. This role focuses on translating complex people strategies and plan design considerations into structured, scalable, and data-driven insights for large and multinational employers.
Auto InsuranceInsuranceRisk Management
Responsibilities
Lead the design, execution, and governance of global and regional surveys supporting People Solutions priorities, leveraging enterprise survey platforms such as Qualtrics
Establish and maintain methodological and technical standards to ensure data quality, consistency, confidentiality, scalability, and longitudinal comparability across clients and geographies
Design and oversee automated survey workflows in Qualtrics, including complex logic, validation rules, versioning, and multi-country deployment
Apply principles from social science, behavioral economics, and organizational psychology to design survey questions that elicit accurate, reliable, and decision-useful responses from senior HR, Total Rewards, Finance, and executive stakeholders
Develop survey frameworks that capture people strategy, benefits philosophy, workforce governance, and risk management practices while minimizing response bias and misinterpretation
Design survey content addressing detailed plan provisions and non-cash compensation, including retirement programs, health and welfare benefits, equity-based compensation, deferred compensation, and other non-cash rewards
Lead the development of scalable, automated analytics pipelines to process survey data, reduce manual intervention, and support repeatable benchmarking, trend analysis, and executive reporting
Partner with analytics and technology teams to integrate Qualtrics outputs with data visualization, benchmarking, and reporting tools (e.g., dashboards and standardized executive reporting)
Serve as a trusted advisor to senior client executives, translating automated survey outputs into clear insights and strategic recommendations
Present survey findings to executive audiences with clarity and credibility, supported by standardized and dynamic reporting
Interpret survey data to identify market trends, emerging risks, and opportunities across industries and regions
Partner with actuarial, legal, tax, rewards, and other People Solutions specialists to ensure technical accuracy and regulatory alignment
Contribute to the evolution of Lockton’s People Solutions survey and benchmarking capabilities through innovation, digital enablement, and analytics-led insights
Provide executive-level oversight, coaching, and quality assurance for consulting and analytics teams involved in survey design, automation, and analysis
Support business development efforts by shaping survey-led client solutions, proposals, and market-facing offerings
Qualification
Required
Bachelor's degree in Human Resources, Business, Economics, Statistics, Psychology, Sociology, Organizational Behavior, Anthropology, Political Science, or a related field
15+ years of experience in people strategy, total rewards, employee benefits, or human capital consulting, preferably within a large professional services or advisory firm
Deep knowledge of People Solutions offerings, including employee benefits, total rewards, workforce strategy, and non-cash compensation plan design
Extensive experience designing and deploying surveys using Qualtrics, including advanced logic, governance controls, and global distribution
Demonstrated ability to analyze survey results in an automated, scalable manner, supporting benchmarking, trend analysis, and executive reporting
Proven experience applying social science or behavioral research principles to survey design, including question framing, response bias mitigation, and construct validity
Strong executive presence with the ability to influence C-suite and senior client stakeholders
Preferred
Advanced degree (MBA, MS, PhD, or equivalent)
Graduate or advanced study in organizational psychology, behavioral science, economics, sociology, public policy, human factors, or survey methodology, applied in a consulting or business context
Experience integrating Qualtrics with analytics, BI, or data platforms (e.g., Power BI, Tableau, SQL-based environments)
Familiarity with governance, regulatory, and compliance considerations related to people programs and compensation
Experience leading or scaling repeatable, productized survey and benchmarking solutions
Company
Lockton
Lockton provides risk management and insurance services.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mohammad Al Abdul Jabbar
Chief Executive Officer
Scott Bastian
Senior Vice President
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