PAHRUMP FRONT DESK CLERK jobs in United States
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Golden Entertainment, Inc. · 3 hours ago

PAHRUMP FRONT DESK CLERK

Golden Entertainment, Inc. is seeking a Front Desk Clerk at their Pahrump Nugget, Gold Town & Lakeside locations. The role involves providing excellent service to hotel guests, managing guest check-ins and check-outs, and handling cash transactions efficiently.

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Responsibilities

Assign guest rooms in accordance with current policies and procedures
Register guests and ensure all necessary details are obtained
Accurately manage cash flow in assigned bank
Maintain knowledge of hotel occupancy status, special events, in-house groups and other situations affecting the front desk’s daily operations
Process guest accounts upon check-out in an efficient and accurate manner
Provide excellent guest service and handle all special requests and complaints until guest is completely satisfied
Assist other departments with their requirements that may be pertinent to hotel guests
Maintain the guest’s mail as needed
Provide outstanding customer service in a timely manner to both guests and fellow team members
Perform other duties as assigned
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations

Qualification

Cash handlingHotel customer serviceOccupational-based EnglishTeamworkBasic math skills

Required

Previous cash handling and hotel customer service experience preferred
Prior experience working in a team or group environment
Ability to interact with guests in a professional and courteous manner at all times
Able to functionally communicate occupational-based English, both written and verbal
Able to accurately perform basic math skills
Must be at least 21 years of age
Obtain and maintain all work cards as required by the company
Verify right to work in the United States

Preferred

High school diploma or equivalent preferred

Company

Golden Entertainment, Inc.

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Golden Entertainment owns and operates a diversified entertainment platform, consisting of a portfolio of gaming and hospitality assets that focus on casino and branded tavern operations.

Funding

Current Stage
Public Company
Total Funding
unknown
1999-01-15IPO

Leadership Team

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Skylar Dice
SVP & General Manager
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Company data provided by crunchbase