Parallel Partners · 21 hours ago
Technical Operations Analyst, Onsite
Parallel Partners is a staffing and recruiting company looking for a Technical Operations Analyst for a great opportunity in the Chicago Loop. The role involves overseeing the operation and maintenance of trading systems, providing end user support, and coordinating firm-wide changes within a global change management framework.
Human ResourcesInformation TechnologyRecruitingStaffing Agency
Responsibilities
Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment
Coordinate, plan, and execute firm-wide changes within a global change management framework
Providing end user support to employees in Chicago corporate offices and abroad
Install, configure, maintain and troubleshoot PC hardware and software
User provisioning
Providing support for conference room technologies
Evaluating and recommending new hardware and software technologies or solutions
Assist in procuring, managing, and maintaining technology inventory
Support other key initiatives as the business dictates
On call coverage in a team rotation
Qualification
Required
Need a bachelor's or associate degree, preferably in a technical area such as computer science or engineering
Exceptional communication and collaboration skills
Strong experience supporting and configuring Windows Server, Windows 11
Strong knowledge of Group Policy and Active Directory
A self-motivated personality with a passion for solving complex problems
Proficient in Linux
Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, and related protocols
Passionate about technology
Ability to manage projects independently
Preferred
Intune management experience
Previous mobile device management experience
Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket)
Familiar with SQL or similar relational database system
Benefits
Medical
Dental
Vision
Health savings account
Life insurance policy
Short-term/long-term disability insurance
Employee assistance program