U.S. Department of Veterans Affairs · 8 hours ago
Program Support Asst (OA) (Homebased Primary Care)
McClellan Park, CA
Full-time
Onsite
Entry Level
$50K/yr - $65K/yr
1+ years expU.S. Department of Veterans Affairs is seeking a Program Support Assistant to provide administrative technical support to the Program Director and team members in Homebased Primary Care (HBPC). The role involves operating independently within broad program directives, screening requests for information, and determining patient eligibility for the HBPC program.
GovernmentMedicalNational SecurityPublic Safety
No H1B
U.S. Citizen Only
Responsibilities
The incumbent operates at a level of responsibility that requires independent actions with broad program directives and supervisory guidelines
These responsibilities involve: screening requests for information - personally providing authorized information from files and records or advice on established procedures
Effectively interacting with staff - top management officials - Veterans and family members
Determining the eligibility of patients for admission to the HBPC program
And establishing program priorities for the successful completion of projects and expedition of correspondence within established policies and procedures
Since HBPC often deals with highly complex and sensitive issues for which actions are not always specified in policy or for which no precedent has been established - the incumbent must independently assess the external requests for information - data and policy guidance - and recommend the proper communication channels or actions even nowritten procedures or protocols exist
Incumbent determines the necessary format for material which is generated by the program in accordance with VA published standards and assures that correspondence is grammatically correct and error free
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement
Time-in-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-06 position you must have served 52 weeks at the GS-05
The grade may have been in any occupation - but must have held in the federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year-time-in-grade
GS-06 grade level: One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge - skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled - in the normal line of progression for the occupation in the organization
Specialized experience includes: Knowledge of office automation and filing systems is needed in order to design and organize the filing systems for the HBPC program
This experience must be well documented in your resume
Typing Requirement: In addition to meeting experience or education requirements - applicants for these positions must show possession of the following skills - as appropriate
Applicants may meet these requirements by passing the appropriate performance test - presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office - or by self-certifying their proficiency
Performance test results and certificates of proficiency are acceptable for 3 years
Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test
Office Automation typing requirement of 40 words per minute typing speed -Words per minute are based on a 5 minute sample with three or fewer errors
There is no educational substitution for the GS-06 level
Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social)
Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment
You will receive credit for all qualifying experience - including volunteer experience
Preferred
Medical Office Experience
Company
U.S. Department of Veterans Affairs
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