Zenith · 11 hours ago
Vice President, Global Operations
New York, NY
Full-time
Onsite
Director/Executive
$149K/yr - $239K/yr
12+ years expZenith is a full-service media agency and part of Publicis Media, specializing in driving tangible business outcomes for clients. The Vice President of Global Operations will develop solutions, facilitate processes, and ensure adherence across teams and markets, focusing on operations management, client strategy, and financial stewardship.
AdvertisingMarketing
Responsibilities
Identify needs, provide solutions, and build relationships across markets/agencies
Develop governance process to drive alignment across markets/teams
Management and oversight of identified client/internal projects (e.g. QBR preparation)
Coordination and delegation of project deliverables
Review/implementation/selection of any project management tools
Coordination and prioritization across agency leadership
Client Satisfaction: Health checks, includes implementing regular client feedback cadence and regularly check in to ensure expectations are being met or exceeded
Client Strategy: Lead internal business planning process for the client, identifying opportunities to deploy new solutions, optimizing global/local structure and relationships
Identify, review and validate participation of conferences and industry events
Coordination and alignment of vendors and partners for summits, conferences, events
Identify appropriate industry awards, PR and recognition opportunities and lead coordination of participation and submission process
Oversight of centralized Global billing process across local markets and multiple client divisions
Establish key operational processes and ensure documentation/adherence
Drive compliance across Global team and local markets to ensure client invoicing and reconciliation deadlines are achieved
Oversight of global budget and stewardship of P&L with GCL & main market leads
Travel and entertainment budget oversight and management
Oversee key internal audit controls to ensure budget management and client authorization compliance
Oversight of staffing and headcount alongside market leads
Work with markets to determine needs, resource allocation or re-allocation, replacements and validate/approve the need for additions to staff
Alignment with Media leads on partner joint business plans (includes deal terms/investment commits)
Determine mechanisms and tracking for SOW requests and proactively initiate scope discussions/proposals
Contract/SOW ownership, co-leading with GCL
Management and leadership of operations staff
Provide a stimulating environment that provides career development and growth opportunities for operations team members
Qualification
Required
12–18 years in operations, global account management, transformation, or business systems
Proven success leading multi‑market operational programs
Strong problem‑solver with ability to understand complex systems and design scalable solutions
Exceptional stakeholder management across senior levels and diverse markets
Experience with global tools/workflows (e.g., MediaTools, Data Manager, Growth OS, Smartsheets)
High comfort with data governance, KPI frameworks, and process automation
Senior resource must have strong functional understanding of contemporary marketing analytics, advertising technology and research techniques, as well as an innovative vision on how the practice should evolve to keep pace with the ever changing marketing environment
Strong client management/consultative experience both presenting and resolving issues
Extensive experience leading and managing marketing technology projects from ideation through installation
Strong critical thinking and problem solving skills – demonstrated ability to mine data for relevant and actionable insights
Solid written and verbal communication skill with ability to communicate/translate complex concepts to non-technical audience
Strong understanding and experience with digital media buying, KPI development and technology practices during campaign planning and execution
Demonstrated experience with programmatic audience buying concepts and execution
Must have demonstrable quantitative skills and the ability to roll up sleeves and dig into the numbers when necessary
Must have powerful leadership qualities, as will be required to lead external and internal resources into new marketing effectiveness territories
Candidate must have a strong attention to detail, and be able to quality check their teams' work to ensure that data anomalies/mistakes are caught prior to delivery of the analysis to the client teams
Candidate must have strong management capabilities, both operationally (as well as strategically) to ensure that guidance is given to all teams on how to enhance the product as the account matures
Candidate must be outgoing and able to integrate with a fast-paced Planning and Activation teams
Must be able to cultivate excellent relationships with technology and research partners
Ability to meet deadlines in a fast-paced environment
Hands on, problem solving abilities – 'can do' approach (someone who is a thinker and a doer)
Benefits
Medical coverage
Dental
Vision
Disability
401K
Parental and family care leave
Family forming assistance
Tuition reimbursement
Flexible time off
Company
Zenith
Zenith is an ROI agency that offers performance marketing, brand content, and strategic marketing effectiveness consultancy services.
5001-10000 employees
H1B Sponsorship
Zenith has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (16)
2023 (17)
2022 (19)
2021 (31)
2020 (55)
Funding
Current Stage
Late StageTotal Funding
unknown2010-08-13Acquired
Leadership Team
L
Lauren Hanrahan
CEO
Recent News
The Premium Times
2024-10-26
BizWatchNigeria.Ng
2024-10-25
2024-06-03
Company data provided by crunchbase