JLL · 21 hours ago
Lobby Ambassador
San Jose, CA
Full-time
Onsite
Entry Level
$47K/yr - $59K/yr
2+ years expJLL empowers you to shape a brighter way. The Lobby Ambassador delivers exceptional client and guest experiences through face-to-face engagement, proactive communication, and outstanding service, ensuring seamless service delivery while creating a welcoming environment for all visitors, employees, and callers.
CommercialReal Estate
No H1B
Responsibilities
Enthusiastically welcome guests, anticipate their needs, and assist with arrivals, departures, and office orientations
Engage visitors, employees, and callers in a warm, helpful manner while maintaining visible presence throughout the workplace
Serve as a resident expert on local cuisine, hotels, attractions, and upcoming events to enhance guest experiences
Connect with clients, customers, and support teams to proactively identify needs and deliver creative solutions
Coordinate with internal facilities management teams to facilitate hospitality-focused service delivery across all departments
Act as central point of contact for campus information, wayfinding, and activity coordination
Provide meeting support, reception services, and personal assistance as needed
Qualification
Required
Minimum 2-3 years of customer service or hospitality-related experience
Excellent verbal and written communication skills
Strong interpersonal skills with passion for creating exceptional guest experiences
Proven ability to multi-task and prioritize while maintaining accuracy and service quality
Working knowledge of Microsoft Office suite (Teams, Excel, PowerPoint, Word, Outlook)
Flexibility and positive attitude when managing changing priorities
Professional demeanor with confidence and responsiveness in customer service situations
Preferred
Experience in corporate hospitality or workplace services environment
Knowledge of local area attractions, dining, and entertainment options
Familiarity with facilities management operations and service coordination
Experience with mail services and administrative support functions
Background in event coordination or meeting support services
Additional language skills to serve diverse clientele
Experience with workplace technology platforms and information systems
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase