Think Academy U.S · 6 hours ago
FT Education Management Trainee - Product & User Operations
San Jose, CA
Full-time
Hybrid
New Grad, Entry Level
$69K/yr - $100K/yrThink Academy US is a newly established education technology company focused on providing K-12 extra-curricular learning services. They are seeking a Management Trainee for their User Operations Team, aimed at recent graduates passionate about online math education, who will rotate through various departments to gain comprehensive exposure to the business.
Education Management
Responsibilities
Design age-appropriate thinking guidance and learning activities for children ages 3–6, translating developmental understanding into clear instructional approaches and interaction strategies that support foundational thinking skills
Own the parent insight and decision-input loop by collecting, structuring, and prioritizing feedback from trial classes and parent touchpoints, clearly defining what should be changed, why it matters, and what success looks like
Partner with curriculum and teaching teams to implement learning changes, translating validated insights into concrete updates in lesson structure, activity design, and classroom interaction, and evaluating their impact on children’s learning outcome
Design and evolve high-quality parent community strategies and engagement activities, including communication frameworks, recurring interaction mechanisms, and value-driven community events, while aligning enrollment messaging and learning narratives to strengthen parent understanding, trust, and long-term word-of-mouth among U.S. families
Support enrollment and conversion efforts by assisting with the execution of enrollment strategies, optimizing trial-to-enrollment touchpoints, and collaborating cross-functionally to improve parent decision clarity and conversion outcomes
Deliver online math classes as part of your rotational training
Gain insight into user needs and hands-on teaching experience to integrate into future products or business decisions
Classes on Friday evenings and Saturdays will be required
Qualification
Required
A genuine passion for education, especially for online learning, and a desire to create a positive impact for students and families
Proactive, reliable, and eager to grow; able to take full ownership of new projects and adapt in a fast-paced, cross-functional environment; a strong communicator and collaborator who builds trust with teammates
Working proficiency in both English and Mandarin is required
Preferred
Bachelor's or Master's degree in Mathematics or a STEM-related field is a strong plus
Open to cross-border collaboration and interested in future offshore or international management opportunities
Benefits
401k
Health, Vision, and Dental Insurance
H1B Sponsorship available for eligible candidates
Relocation Allowance available
Company
Think Academy U.S
Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology.
Founded in 2019
51-200 employees
H1B Sponsorship
Think Academy U.S has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (17)
2022 (6)
2021 (14)
2020 (7)
Funding
Current Stage
Growth StageCompany data provided by crunchbase