T-Mobile · 1 day ago
Mobile Expert, Virtual Retail- Onsite
Overland Park, KS
Full-time
Onsite
Entry Level
$19/hr - $20/hr
1+ years expT-Mobile is a leading telecommunications company that invests in its employees through a comprehensive rewards package. The Virtual Retail Mobile Expert role involves providing exceptional customer service and sales support, assisting customers in selecting the right wireless solutions to enhance their experience.
InternetMobileTelecommunicationsWireless
Responsibilities
Selling and serving to our customers, while providing a best in class customer experience and building loyalty
Consistently training on T-Mobile experiences, new skills and processes, knowledge of systems, new products and reference resources
Sales Skills In New Customer Acquisition, Including Results-Oriented Drive And Confidence For Success
Consistently uses digital tools in interactions and on-boarding
Qualification
Required
High School Diploma/GED (Required)
Customer Acquisition Sales skills in new customer acquisition, including competitive drive and confidence for success (Required)
Troubleshooting 12 months multi-tasking and navigating between Windows systems. Troubleshooting and working knowledge of IoT. Computer hardware proficiency. (Required)
Customer Satisfaction Provide superior customer service, building loyalty and customer satisfaction (Required)
At least 18 years of age
Legally authorized to work in the United States
Preferred
12 months of customer service and/or sales experience, retail environment preferred
Benefits
401(k)
Annual Stock Grant
Medical, dental and vision insurance
Flexible spending account
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care
Enhanced family support
Childcare subsidy
Tuition assistance
College coaching
Short- and long-term disability
Voluntary AD&D coverage
Voluntary accident coverage
Voluntary life insurance
Voluntary disability insurance
Voluntary long-term care insurance
Mobile service & home internet discounts
Pet insurance
Access to commuter and transit programs
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
10001+ employees
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$17.37B2026-01-05Post Ipo Debt· $2B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Leadership Team
John Saw
President of Technology, Chief Technology Officer
Peter Osvaldik
EVP & CFO
Recent News
PCMag.com - Technology Product Reviews, News, Prices & Tips
2026-01-25
Android Headlines
2026-01-24
2026-01-24
Company data provided by crunchbase