IHG Hotels & Resorts · 17 hours ago
Event Sales Manager - Regent Santa Monica Beach
1700 Ocean Ave, Santa Monica, CA, 90401, US
Full-time
Onsite
Mid Level
$38/hr - $43/hrRegent Santa Monica Beach, part of IHG Hotels & Resorts, is a luxury destination offering opulent accommodations and dining experiences. The Event Sales Manager is responsible for sales, planning, and execution of catered events, serving as the primary liaison between clients and resort operations to ensure exceptional guest experiences while maximizing revenue.
HospitalityHotelRestaurants
Responsibilities
Proactively solicit, negotiate, and secure catering and event business including social events, corporate meetings, private dining, and buyouts
Develop and execute strategies to grow catering revenue, optimize space utilization, and drive business during need periods
Respond to inquiries, prepare proposals, and ensure events align with financial, operational, and brand standards
Identify upselling opportunities for menus, beverage packages, enhancements, and resort amenities
Cultivate relationships with local businesses, community organizations, planners, and repeat clients
Serve as the primary point of contact for clients from contract execution through event completion
Plan and manage all aspects of catered events, including timelines, menus, room setups, and vendor coordination
Collaborate with Culinary, Banquet, Restaurant, and AV teams to ensure seamless execution and profitability
Conduct pre-event planning meetings, site visits, and pre-conference meetings
Create, distribute, and maintain accurate Banquet Event Orders (BEOs), event resumes, and function space bookings
Act as on-site event host or liaison as required to ensure client satisfaction
Manage deposits, billing accuracy, and financial forecasts for assigned events
Ensure events meet or exceed contracted minimum food and beverage, room rental, and ancillary revenue commitments
Monitor event costs, labor, and resource utilization to support profitability
Maintain accurate records in sales and event management systems (Salesforce/Delphi)
Partner with Sales, Revenue Management, Reservations, Front Office, and Guest Experience teams for group coordination
Stay current on food, beverage, and event trends to enhance offerings and remain competitive
Support sales calls, site tours, on-property showcases, and promotional events
Conduct post-event follow-ups to gather feedback, resolve issues, and drive repeat business
Qualification
Required
Proven experience in catering sales, event management, or hospitality operations, preferably within a luxury hotel or resort environment
Strong understanding of food and beverage operations, event logistics, and pricing strategies
Demonstrated success in managing multiple events simultaneously with strong attention to detail
Excellent communication, negotiation, and relationship-building skills
Proficiency in event and sales systems such as Delphi, Social Tables, Microsoft Office
Ability to collaborate cross-functionally and adapt in a fast-paced environment
Flexible schedule required, including mornings, evenings, weekends, and holidays
Work environment includes indoor and outdoor venues with varying noise levels
Preferred
Bachelor's degree preferred
Benefits
Paid time-off
Wellness and sick time
Medical/dental/vision insurance
401k plan
Complimentary parking
Employee cafeteria meals
Hotel discounts worldwide
Access to a wide variety of discount programs
Company
IHG Hotels & Resorts
IHG Hotels & Resorts is a global hotel company with the mission of providing True Hospitality for Good.
Founded in 2003
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Elie W. Maalouf
Chief Executive Officer
Dana Shefsky
Head of Customer and Partner Experience
Recent News
Hotel Management Network
2026-01-19
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