Culligan Water Kansas City · 18 hours ago
Collections Specialist
Olathe, KS 66061
Full-time
Onsite
Mid Level
$26.50/hr - $31/hr
3+ years expCulligan Water Kansas City is a company focused on providing better, cleaner water through innovative products and exceptional customer service. The Collections Specialist will be responsible for monitoring accounts receivable, reaching out to customers regarding past due invoices, and working closely with accounting and customer service teams to resolve billing issues.
Delivery ServiceWaterWater Purification
Responsibilities
Outbound collection calls for business and residential past due accounts
Monitor accounts on a daily basis
Identify outstanding, past due account receivables
Contact clients and discuss their overdue payments, secure payments or payment plans
Investigate historical customer data for debts and bills
Take actions in order to encourage timely payments in the future
Process customer payments
Resolve billing issues
Prepare and present reports on collection activities and progress
May perform other duties as needed and/or assigned
Qualification
Required
Minimum 3+ years in a collections-related role or equivalent work experience
Self-motivated, high energy individual
Professional who thrives on being in a hands-on role with a strong sense of urgency and ability to multi-task, and remain composure
Strong excel skills
Ability to multi-task, strong organization skills
Able to clearly present information through the spoken word
Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions
Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication
Proficient in using Microsoft Office and ability to operate standard office equipment
Preferred
NetSuite experience a plus
Benefits
PTO
7 paid holidays plus a paid birthday
Culligan Home Service benefit at no cost during employment
20% employee discount on Culligan products
Medical insurance (60% company-paid), company-paid life insurance, and short-term disability
Optional dental, vision, long-term disability, and voluntary life insurance
401(k) retirement plan with company match
Company
Culligan Water Kansas City
Culligan® Water is the leader in quality water treatment.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Candice Shum
CEO
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