Buchwald · 19 hours ago
Head of Talent Payment
New York, United States
Full-time
Onsite
Director/Executive
$100K/yr - $130K/yrBuchwald is a bicoastal talent agency seeking a Head of Talent Payments to lead and oversee all aspects of talent payment operations in their New York office. The role involves modernizing and streamlining payment operations while ensuring accuracy and efficiency in collaboration with agents, talent, and finance leadership.
ArtDigital EntertainmentMedia and Entertainment
Hiring Manager
Julian Cain
Responsibilities
Lead, supervise, mentor, and develop the Talent Payments team, including hiring, onboarding, training, performance management, and workload prioritization
Maintain a regular on-site presence to actively manage staff, workflows, and daily operations
Establish a culture of accountability, ownership, collaboration, and continuous process improvement
Oversee end-to-end processing of all incoming payments, including checks, ACH, and wire transfers
Ensure accurate commission calculations, proper memo identification, and timely application of payments
Review and approve work prior to final processing to minimize errors and downstream issues
Execute ACH and wire transfers in accordance with internal controls and authorization protocols
Establish, document, and enforce standardized operating procedures and approval processes
Own accounts receivable tracking and aging reports, proactively identifying and addressing collection risks
Develop and maintain reporting on payment volume, outstanding receivables, commission accuracy, error rates, and department performance metrics
Prepare and present regular operational and financial updates to the CFO and senior leadership
Lead the transition away from manual and paper-based processes by adopting modern tools and systems
Train the department on advanced use of Microsoft Excel, Microsoft Teams, and digital tracking/reporting tools
Partner with leadership to evaluate and implement alternatives to legacy systems, including leading change management and staff adoption
Serve as the primary escalation point for complex or sensitive payment issues
Act as a liaison between agents, talent, finance, and senior management, ensuring timely, professional, and consistent communication
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration, or a related field
Advanced proficiency in Microsoft Excel (power-user level)
Demonstrated experience leading teams and managing performance
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Demonstrated ability to adopt, implement, and train others on new technologies
Ability and willingness to work on-site 4–5 days per week
Preferred
Deep understanding of ACH, wire transfers, and payment processing
Experience modernizing or transforming legacy operational processes
Background in entertainment, talent representation, or commission-based environments
Experience with accounts receivable management and financial controls
Familiarity with compliance requirements and union payment structures
Strong attention to detail and ability to manage multiple priorities under pressure
Collaborative mindset with the ability to work effectively across departments
Benefits
Medical
Sick Pay
Vacations
Company
Buchwald
Buchwald is a full service talent agency.
Founded in 1977
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stacey Scowley
ACTOR
Recent News
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