Knighted · 19 hours ago
Customer Service Gaming Associate
Gilroy, CA
Full-time
Onsite
New Grad, Entry Level
$22/hr - $24/hrKnighted Ventures is hiring Gaming Associates to help oversee live card-room games in a professional environment. The role involves collaboration with casino personnel, handling chips, ensuring game fairness, and providing excellent customer service.
CasinoGamingMedia and Entertainment
Responsibilities
Help oversee live card-room games in a professional and dynamic environment
Handle casino chips, verify game fairness and accuracy, and promptly report any suspicious activity
Foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff
Qualification
Required
Must be 21 years of age or older
Authorization to work in the U.S
Proficient in mental math (addition, subtraction, multiplication, and division)
Open availability for the casino's 24/7 hours of operation
Ability to pass a lifetime background check, credit check, and drug screen for state licensure
Able to sit or stand at a gaming table for 3 to 4 hours at a time
Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)
Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
Able to see, speak, and hear clearly during gameplay
Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
Comfortable with direct communication and giving corrections when needed
Able to stay focused and manage stress effectively in fast-paced, high-pressure environments
Benefits
401(k)
Student loan resource assistance
Health insurance
Vision and dental plans
Paid time off
Company
Knighted
Knighted is a multi-faceted gaming and entertainment enterprise, combining seed financing with our seasoned management team to develop and grow opportunities in a wide variety of industry segments.
Founded in 2012
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Roy Choi
Co-Founder, Managing Partner
Recent News
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2025-07-27
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2025-07-27
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