Sales Operations Support Associate - City of Industry, CA jobs in United States
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Holosun · 2 hours ago

Sales Operations Support Associate - City of Industry, CA

Holosun Technologies Inc is a company dedicated to delivering outstanding products to its customers. They are seeking a Sales Operations Support Associate to support their sales team by managing inquiries, running sales reports, and assisting with marketing initiatives in a fast-paced environment.

LaserManufacturingSporting Goods

Responsibilities

Serve as a reliable point of contact for our salesmen and our customers, helping troubleshoot and resolve inquiries
Check product availability and confirm stock levels in real-time
Run and distribute key sales reports including backorder, open order, and inventory reports as needed
Use systems such as NetSuite, Excel, and Google Sheets to organize, track, and report data
Receive and initiate sales and dealer calls with professionalism and care
Coordinate product returns and credits / exchanges
Support internal promotions and assist with marketing initiatives
Help gather and organize information for merchandising strategies and competitive analysis
Commit to ongoing product education
Take on additional duties and projects as needed

Qualification

Spreadsheet skillsCustomer serviceNetSuite ERPCommunication skillsAttention to detailAdaptability

Required

Exceptional written and verbal communication skills
Keen attention to detail with the ability to follow through and resolve issues
Adaptability and a positive attitude in a fast-paced setting
Strong computer skills, including spreadsheet skills (Excel formulas, Google Sheets)
Confident phone presence and professional customer service demeanor
High school diploma or equivalent

Preferred

Prior experience in a customer service or sales support role
Familiarity with NetSuite ERP (a plus but not required)
Interest or background in the firearms and optics industry

Benefits

Company-sponsored Medical, Dental, Vision, and Life insurance
401(k) with 4% employer matching
40 hours PTO first year, additional 8 hours each subsequent year of employment
Paid sick leave
Employee purchase program
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Company

Holosun

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Holosun specializes in the manufacture of optic, laser, and IR technologies for shooting and hunting needs.