Akraya, Inc. · 14 hours ago
Desktop Support Technician II : 26-00277
Tucson, AZ
Full-time
Hybrid
Mid, Senior Level
$20/hr - $25/hr
5+ years expAkraya, Inc. is an award-winning IT staffing firm recognized for its commitment to excellence. They are seeking an IT Support Technician to provide comprehensive technical support, ensuring the reliable operation of end-user computing devices while assisting with broader IT departmental tasks.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Provide first- and second-level technical support to internal users through multiple service channels
Troubleshoot, diagnose, and resolve issues related to hardware, software, and connectivity
Assist with device setup, software installations, and general system usage guidance
Perform hardware repairs/upgrades and manage software across operating systems
Engage in asset management, including inventory and device lifecycle management
Qualification
Required
Strong troubleshooting skills for hardware and software
Experience with network configurations and connectivity troubleshooting
Proficient in ServiceNow and Google Suite applications
Bachelor's degree or over 5 years of relevant experience
Preferred
Prior experience in a fast-paced corporate or enterprise IT support role
Company
Akraya, Inc.
Akraya is your trusted partner for Digital Transformation.
201-500 employees
H1B Sponsorship
Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (7)
2023 (5)
2022 (12)
2021 (10)
2020 (13)
Funding
Current Stage
Growth StageLeadership Team
Amar Panchal
Founder
Recent News
Company data provided by crunchbase