Student Employee-SHSU Online-Student Success & Growth jobs in United States
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Sam Houston State University · 17 hours ago

Student Employee-SHSU Online-Student Success & Growth

Sam Houston State University is seeking a motivated student employee for their SHSU Online division to assist with outreach aimed at prospective online students. The role involves conducting outbound marketing engagement, supporting a positive prospect experience, and assisting with data collection and CRM support.

EdTechEducationHigher EducationNon ProfitSTEM EducationUniversities

Responsibilities

Conducting outbound calls and follow-up messages to prospective online students, providing program information, addressing questions, and encouraging application and enrollment
Representing SHSU in a professional and friendly manner while providing a supportive and personalized student experience
Assist in collecting, analyzing, and summarizing campaign performance data to inform future recruitment strategies
Use customer relationship management (CRM) systems to track outreach, record interactions, and update contact data
Assist in developing campaign materials, reports, and updating internal documentation related to outreach and recruitment processes. Also assists with other data analysis and marketing projects as assigned

Qualification

Data AnalyticsCRM SystemsMarketingCustomer ServiceCommunicationOrganizational SkillsAttention to Detail

Required

Currently enrolled as a student with good standing
Strong attention to detail
Excellent organizational skills
Ability to work independently and as part of a team
Effective communication skills, both written and verbally, online, over-the-phone, via email, and in-person
Willingness to learn new technologies
Ability to use and learn a variety of computer software and online applications

Preferred

Interest or background in customer service, business, communication, education, data analytics, or marketing
Basic understanding of marketing and data analytics concepts

Company

Sam Houston State University

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A Great Name in Texas Education.

Funding

Current Stage
Late Stage
Total Funding
$0.15M
Key Investors
National Science FoundationNational Endowment for the Humanities (NEH)
2023-01-13Grant
2023-01-10Grant· $0.15M

Leadership Team

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Jeanine Bias
Associate Vice President for Student Experience & Chief Retention Officer
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