LUV Car Wash · 20 hours ago
Business Operations Admin
Gilbert,AZ,US
Full-time
Onsite
Entry, Mid Level
2+ years expLUV Car Wash is seeking a Business Operations Administrator/Administrative & Compliance Specialist to support their Support Center & Field Operations teams. The role involves managing business licensing requirements, coordinating environmental compliance, and handling utilities transitions while ensuring all locations maintain proper regulatory documentation and operational standards.
Retail
Responsibilities
Maintain a master calendar of all local, county, and state business license renewals across all locations
Prepare, submit, and track all applications, renewals, and supplemental documents
Serve as the main liaison with regulatory and municipal agencies
Monitor changes in business licensing requirements and communicate updates to leadership
Assist with minor environmental documentation such as stormwater permits, wastewater discharge filings, SPCC-related documents, and annual self-audits
Track timelines for required environmental inspections and coordinate with site leaders and vendors
Maintain organized digital records for all environmental and compliance-related files
Manage utilities (water, electric, gas, sewer, internet) account updates for existing locations, including service changes, owner detail updates, rate plan adjustments, and provider communication
Maintain a utilities master log with account numbers, service addresses, rate plans, billing contacts, and renewal/contract dates
Track and investigate utility billing issues, excessive usage alerts, or delivery errors, coordinating with operations and facilities teams when anomalies arise
Support cost reduction initiatives related to utilities, such as rate optimization or vendor consolidation
Coordinate the full transition of utilities for newly acquired or divested car wash locations, ensuring all accounts are properly opened, closed, or transferred on schedule
Submit documentation for ownership changes and handle any required signatures, certificates, or business verification
Work closely with accounting to ensure smooth transition of billing, autopay setup, and invoice routing during onboarding or offboarding
Ongoing create utility setup checklists and maintain process documentation for repeatable transitions
Organize and maintain digital filing systems for licenses, insurance certificates, leases, contracts, and other operational documents
Assist with vendor onboarding, W-9 collection, and contract tracking
Support operational reporting, data entry, and communication across multiple departments (Ops, Facilities, HR, Accounting)
Prepare summaries, spreadsheets, and dashboards for leadership as needed
Help coordinate corporate-level projects, policies, and process improvements
Qualification
Required
2–4+ years of administrative, compliance, licensing, or operations experience (multi-unit business experience preferred)
Strong organizational and project-management skills with the ability to track multiple deadlines
Familiarity with business licensing processes, environmental documentation, or regulatory compliance (industry experience helpful but not required)
Ability to communicate clearly with government agencies, vendors, and internal teams
Proficiency in Microsoft Office (Excel, Word, Outlook) and/or cloud-based business management systems
High attention to detail and strong independent problem-solving skills
Comfortable working in a high-volume, fast-paced environment
Company
LUV Car Wash
LUV Car Wash is a national express car wash platform with 81 locations (and counting).
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Kebert
Chief Financial Officer
Company data provided by crunchbase