Houchens Food Group · 7 hours ago
Shift Leader
Houchens Food Group is seeking a Shift Manager for Slim Chickens, a key leadership position responsible for overseeing daily operations. The Shift Manager will lead team members, ensuring smooth operations, high standards of food quality, and exceptional guest service while maintaining a positive work environment.
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Responsibilities
Lead and supervise team members during assigned shifts to ensure smooth operations across all areas of the restaurant
Maintain high standards of food quality, service, and cleanliness in accordance with Slim Chickens’ brand expectations
Coach, train, and motivate team members, providing feedback and direction to ensure performance excellence
Manage cash handling and register reconciliation accurately and responsibly
Monitor food safety, sanitation, and health standards, ensuring compliance with company and regulatory guidelines
Assist with scheduling, inventory, and shift planning to meet labor and cost goals
Provide exceptional guest service, resolving guest issues promptly and professionally
Ensure a positive, team-oriented work environment, fostering respect, communication, and collaboration
Step into various roles as needed — including cook, cashier, or drive-thru — to maintain operational flow during busy times
Communicate effectively with upper management regarding shift performance, staffing needs, and operational challenges
Qualification
Required
Willingness to work a flexible schedule, including extended hours, nights, weekends, and holidays
Ability to stand and walk for long periods as needed
Frequent contact with guests, requiring tact, courtesy, and a positive attitude
Frequent contact with team members, requiring effective communication, direction, and teamwork
Must be able to lift at least 20 pounds
Must be able to bend, stoop, and squat frequently