DoorDash · 20 hours ago
Market Support Manager, DashMart
Austin, TX
Full-time
Onsite
Mid, Senior Level
3+ years expDoorDash is a technology and logistics company focused on empowering local economies through efficient delivery services. They are seeking a Market Support Manager to lead teams, stabilize operations, and drive process improvements at various DashMart locations.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Lead On-Site: Travel frequently within a designated geographic area covering multiple states and serve as an on-the-ground leader at newly launched DashMart sites and sites undergoing complex changes in operations or leadership. Lead, coach, and retain high-performing teams of Site Managers, Assistant Site Managers, and hourly associates. Set the tone for culture, safety, and performance during every assignment. Assignment duration will be dependent on the unique circumstances of the site
Stabilize and Scale: Step in during leadership transitions, new site launches, or operational challenges. Implement standard operating procedures, troubleshoot operational issues, and quickly bring teams up to performance benchmarks
Own Operational Excellence: Oversee day-to-day site operations while deployed, ensuring sites run smoothly, efficiently, and safely. Monitor P&L performance, identify root causes of inefficiencies, and implement corrective action plans
Support Growth and Change: Partner with regional and central teams to support growth initiatives, regional training programs, special projects, market expansion efforts, and share insights on key learnings from coverage assignments
Drive Process Improvements: Use data and insights to design and execute improvements to workflows, team structures, and fulfillment practices
Qualification
Required
You are mobile and flexible – ready to travel extensively (by planes, trains, and/or car) and stay on-site in varying locations for extended periods based on business needs
You're an experienced leader, having managed diverse hourly and salaried teams of 15+ employees in fast-paced, high-growth environments
You have a proven track record of building a strong site culture and mastery in site operations
You think from first principles and approach challenges with curiosity and creativity—not just what's been done before
You thrive in ambiguous and dynamic environments, especially when working independently to drive impact
You are data-driven, with strong analytical skills and experience using Excel or similar tools to drive decisions
You take ownership—treating every site you support like it's your own, whether you're there for a week or a quarter
You bring 3+ years of experience in Leadership, Operations, Consulting, Logistics, Strategy, or a related field
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities
Preferred
Have launched new business units or scaled operations from zero to one
Bring warehousing, logistics, or fulfillment center experience
Are skilled in change management and team building across diverse environments
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase