Emergent Holdings · 10 hours ago
Underwriting Support Specialist II
United States
Full-time
Remote
Entry, Mid Level
$39K/yr - $66K/yr
2+ years expEmergent Holdings is a company that focuses on insurance services, and they are seeking an Underwriting Support Specialist II. The role involves entering and issuing policies and endorsements, responding to inquiries, and mentoring less-experienced teammates.
Health CareInformation ServicesInformation TechnologyInsuranceMedical
Responsibilities
Ensures that new business, renewal, endorsement and cancellation transactions are entered, rated, issued and filed per statutory rate, rule and form in a timely manner per underwriter issuance instructions
Reviews applications and supplemental underwriting information for discrepancies and material changes from Diamond system submissions and policy and appropriately reconciles differences with underwriting
Handles customer billing inquiries via email and ACD line and assists with timely reconciliation of billing discrepancies
Initiates timely renewal process with agencies, requesting and preparing updated payroll, employee counts, loss experience, claim notes and gathering information on large losses for underwriting
Assists in preparing meeting materials for monthly renewal meetings
Responds to communication from underwriters, agents, clients and rating bureaus. Evaluate and take appropriate action within designated timeframes
Monitors UHCRITS email inbox to assure prompt processing of incoming Crits. Update Crit log to track Crits received from WCRB and other independent rating bureaus
Runs and sends Cognos reports to agencies as appropriate, such as loss runs, employer savings reports and client experience summary
Processes all incoming mail as appropriate, including certified mailings
Qualification
Required
High school diploma or G.E.D required
Minimum of 2 years workers' compensation knowledge and experience working the workers' compensation line of business required
Knowledge of insurance practices/procedures
Familiarity with rate, rules and forms in all workers' compensation jurisdictions
Excellent verbal and written communication and computer skills
Ability to organize daily work responsibilities and meet deadlines
Strong customer and team-oriented work experience and ethic
Technical competence and experience with policy/rating systems
Ability to work effectively both independently and as a team is essential
Accurate math and data entry skills
Effective problem solving and attention to detail skills are essential
Ability to communicate effectively via phone and email
Preferred
Additional college and/or insurance related course study desirable
Certification or progress toward certification is highly preferred and encouraged
Experience with large and/or complex multi-state, multi-jurisdictional workers' compensation policies preferred
Company
Emergent Holdings
Emergent Holdings’ elite team makes lives, companies and communities better! Emergent Holdings is driven by a singular goal — improving the health and safety of our customers and our communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John S. Roberts
Executive Vice President, Emerging Markets & Chief Administrative Officer
Brittanie Benson
Human Resources Business Partner
Recent News
Thailand Business News
2025-06-21
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