Lawson Products · 20 hours ago
Business Process Analyst, Associate
Chicago, IL
Full-time
Hybrid
Entry Level
$58K/yr - $70K/yr
1+ years expLawson Products is a leader in the MRO industry, seeking an entry-level Business Process Analyst to develop and maintain their operating systems with a focus on SAP and CRM. The role involves ensuring quality assurance requirements are met, supporting quote-to-cash initiatives, and providing training for sales teams.
LogisticsSupply Chain Management
Responsibilities
Develops and maintains Lawson’s operating systems to ensure optimal performance and functionality
Builds a strong understanding of system features, business requirements, and testing objectives by collaborating with cross-functional teams and participating in business improvement meetings
Supports initiatives from business improvement meetings by working closely with the IT Business Analysts and IT Leads
Reviews requirement documents, functional specifications, and technical designs; performs end-to-end application testing while managing Q2C testing needs with internal teams
Conducts validation testing to support the successful deployment of applications into production
Troubleshoots technical issues with end users, identifying root causes and resolving problems in alignment with established process standards
Provides training and ongoing support to field sales and internal departments; develops training videos and Standard Work Instructions (Job Aids) as needed
Coordinates EPro and EDI requests between various departments, customers, and invoicing portals
Performs other duties and supports additional projects as assigned by management. Responsibilities and qualifications may evolve as business needs change
Qualification
Required
Associate degree required; bachelor's degree preferred, ideally in Computer Science or a related field
Minimum of 1 year of experience in QA testing, technical support, or engineering-related roles—or an equivalent combination of education and experience
Solid understanding of QA principles, processes, and methodologies, with the ability to apply them effectively throughout development cycles
Strong interpersonal skills with the ability to thrive in a fast-paced, collaborative, and results-driven environment
Excellent verbal and written communication skills, with the confidence to present to all levels of Lawson employees and sales leadership
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), as well as familiarity with tools such as SAP, Power BI, PROS, Shopify, and PIM websites
Ability to identify cross-functional dependencies and connect the dots across multiple programs and processes
Strong analytical and problem-solving skills with exceptional attention to detail
Preferred
Experience with SAP is a plus, especially in ERP platforms, product information management systems, reporting tools, content management systems, e-procurement platforms (e.g., Ariba, Coupa, Jaggaer), and RPA automation software
Benefits
401k
Vision
Dental
Medical benefits
Paid holiday
PTO package
Company
Lawson Products
Lawson Products is an industrial distributor of maintenance and repair products.
1001-5000 employees
H1B Sponsorship
Lawson Products has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Ronald Knutson
EVP, CFO
Rick Pufpaf
SVP, General Counsel, Chief Compliance Officer & Secretary
Recent News
2025-10-31
Company data provided by crunchbase