KNAPP North America · 11 hours ago
Implementation Manager
Kennesaw, GA, US
Full-time
Hybrid
Mid Level
3+ years expKNAPP North America is a global provider of intelligent automation solutions for intralogistics and manufacturing. The Implementation Manager will oversee on-site implementation engineers, ensuring project timelines are met and quality is maintained through collaboration with various stakeholders.
Industrial Automation
Responsibilities
Support and guide Implementation Engineers on-site for organization and prioritization:
Oversee and coordinate resource planning of the jobsite of assigned area, including turnarounds and vacations (4-week minimum look ahead)
Report deviations on Team availability (Absence etc.), and additional need of resources or skilled engineers to the according Line-Manager and the Site- and Project Manager to ensure the progress
Responsible for coordinating resolution of mechatronic issues with collaborative departments (installation, mechanical & electrical engineering, commissioning and development)
Oversee, schedule, and verify quality and completeness of the Implementation tasks on site of the assigned project
Coordinate with departments and all project stakeholders (KNAPP, customers, and third-party vendors) according to established schedules to meet site requirements. Any deviations will be communicated to Site-, Project-, and IT Project- Management
Align with IT Core team on weekly basis, as applicable
Walk the site on average twice a day to assess project progress, identify risks and challenges, and report back to Project Manager
Conduct weekly risk assessments, report findings to the Project Manager and direct supervisor, and implement countermeasures as necessary to mitigate risks, following alignment with the Project Manager
Assist with network and server installation topics as the on-site person responsible
Support Project Core Team Leads on reporting, tracking, project progress (technical progress and cost state) per report structure
Validating the results of the progress tracking with the Site and Project manager
Uses KNAPP standard tools for open issue tracking for all disciplines (e.g. 3rd party integration, Controls, IT Infrastructure, and SW)
Facilitate weekly onsite meetings with implementation team to provide relevant project updates
Attend all meetings relevant to both the Project Implementation Management department and assigned project to ensure weekly updates are given accurately and issues are addressed promptly
Support all KNAPP internal and Customer testing in coordination with test leads
Document test results with DevOps and KiSoft Analytics for KNAPP internal testing and share results (KMT, KIT, KST) daily with all stakeholders
Coordinate with third-party equipment to plan and execute end-to-end testing across all involved systems (KiSoft One, SRC, PLC, Machine Control) to verify functionality and support acceptance testing onsite
Serve as point of contact for the Customer during customer testing phases (UAT / CIT / FAT)
Point of contact for customer during this phase
Align with customer on change, bugfix release installation following established change management rules (“RfC”) in alignment with ITPM
Qualification
Required
B.S. in Industrial Engineering, Computer Science, or equivalent work experience
3+ years' experience with implementation of projects throughout the entirety of the project's life cycle
Intermediate Knowledge of project management and of tools being used for project management
Intermediate to Advanced Knowledge of computer systems and Windows operating system
Advanced organizational and problem-solving abilities
Intermediate financial acumen and budget management experience
Effective collaboration and communication skills, both verbal and written
Intermediate knowledge of industry standards, regulations, and industry best practices
Authorization to work in the U.S
Passport or ability to obtain passport
Professional office etiquette is required at all times
Physical requirements may include: sitting for extended periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, listening, reaching at arm's length, and lifting up to 50 pounds
Preferred
Intermediate to Advanced Knowledge of Mechatronics systems
Intermediate knowledge of KNAPP procedures and processes
Language skills: English required, bilingual preferred
Benefits
Health, dental, vision, life insurance
Flexible Spending Accounts
Short & Long Term Disability
401k with a very generous employer match and no vesting
Paid Vacation & Holidays
Profit Sharing
Paid Parental Leave
Subsidized Daycare
Tuition Reimbursement
Pet Insurance
Subsidized food delivery
Monthly celebrations
Quarterly employee events
Corporate Social Responsibility including recycling, sustainability and volunteering
Company
KNAPP North America
KNAPP brings new technology to warehouse automation.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Clemens Bauer
CFO
Chris James
Director of Sales - Integration Partner & Products
Company data provided by crunchbase